Academic Program Specialist

Job Summary:
The Academic Program Specialist position is responsible for providing curricular support to the Department of Computer Sciences and the Academic Program Manager. The position serves as a department curricular representative in creating term timetables, managing department enrollment services, and developing data reports. The position is part of a growing departmental student services unit which is focused on supporting students in our undergraduate, graduate, and professional degree programs.
Responsibilities: Contributes to the development, implementation, administration, coordination, and evaluation for one or more academic programs to ensure effectiveness in meeting departmental and student development goals and initiatives. Strives to create a welcoming, equitable, and inclusive work environment.

• 25% Utilizes independent judgement regarding development, implementation, promotion, and evaluation for one or more academic programs, initiatives, or events
• 25% Identifies program, needs, contributes to the development of unit workflows, schedules logistics and secures resources for meetings, events, and interviews
• 10% Coordinates program components and evaluates program effectiveness and provides recommendations for improvement
• 25% May supervise the day to day activities of one or more academic programs and resolves issues exercising discretion to meet unit goals.
• 10% Updates and maintains students curricular and enrollment records, such as ensuring grade reporting, enrollment records reflect course information, etc.
• 5% Collaborates with faculty, advisors, and staff to assist in department academic processes, policies, requirements, restrictions, and curricular issues

Tasks:

• In consultation with faculty, staff, and Academic Program Manager, prepare timetable information using the Student Information Systems (SIS) database.
• Support the process from collecting instructors course information to preparing SIS for student enrollment.
• Review and meet curricular timelines. Act upon curricular reports and materials.
• Complete room change requests in SIS and communicate to instructors.
• Coordinate room reservations for curricular activities including midterm exams, final exams, McBurney student testing and other related events.
• Perform duties pertaining to the processing of student instructional staff appointments, including supporting spreadsheets, maintaining files, and communicating information.
• Manage course enrollment including entering student permissions into courses, managing course waitlists and adjusting enrollment functions within SIS.
• Prepare and share enrollment related communications to students, instructors, advising staff, and other departments.
• Assist in instructional resource development using web-based software.
• Assist with updating student records
• Engage in meetings and training related to curricular and enrollment services.

Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion
Education:
Preferred
Bachelor's Degree
Qualifications:
Required Qualifications
- Experience working in Microsoft Outlook, Excel, Google Suite, and web-based software.
- Experience in working with large data spreadsheets and high volume data entry.
- Experience in high volume customer service and direct oral and written communication
- Ability to work independently and in a team setting to establish and maintain effective working relationships
- Commitment to fostering a respectful, effective, collegial work environment through a lens of diversity, equity, and inclusion.

Desired Qualifications
- Commitment to strong organizational skills, particularly high attention to detail.
- Ability to maintain confidentiality and apply FERPA guidelines related to student records.
Work Type:
Full Time: 100%

This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location.
Appointment Type, Duration:
Ongoing/Renewable
Salary:
Minimum $41,244 ANNUAL (12 months)
Depending on Qualifications
The typical starting salary for this position is $42,000 - $58,000 depending on qualifications and experience. Employees in this position can expect to receive benefits such as generous vacation, holidays and paid time off; competitive insurances and saving accounts; and retirement benefits.
Additional Information:
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment. University sponsorship is not available for this position.
How to Apply:
Please click on the "Apply Now" button to start the application process.

Applications must be submitted by 11:55 pm on the deadline date. To apply, please upload a cover letter and resume. Your cover letter and resume should address how your skills, knowledge, and abilities are transferrable to this role. Additional materials submitted other than your cover letter and resume will not be considered.

Selected applicants will receive an invitation to participate in virtual interviews 7-10 business days following the application deadline. Those moving on to second round interviews will be invited to an in-person interview at UW-Madison. Once final applicants are identified, they will be asked to provide names and contact information for at least three professional references, including a current/most recent supervisor.

At UW-Madison, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, we encourage you to apply.

For questions on the position, contact: Cindy Fendrick at fendrick@wisc.edu.
Contact:
Cindy Fendrick
cindy.fendrick@wisc.edu
608-262-5601
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.
Official Title:
Academic Program Specialist(AE010)
Department(s):
A48-COL OF LETTERS & SCIENCE/COMPUTER SCI/COMP SCI
Employment Class:
Academic Staff-Renewable
Job Number:
306442-AS