Account Manager (Program Manager)

Responsibilities for this Position
Location: USA VA Home Office (VAHOME)
Full Part/Time: Full time
Job Req: RQ185064

Type of Requisition:
Pipeline

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
None

Suitability:

Public Trust/Other Required:
None

Job Family:
Program Management

Job Qualifications:

Skills:
Cybersecurity, Information Technology Project Management, IT Security Services, Program Management, Services Project Management
Certifications:

Experience:
10 + years of related experience
US Citizenship Required:
No

Job Description:

Seize your opportunity to make a personal impact as a n Account Manager supporting state and local government information technology systems and cyber security efforts. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. As an Account Manager you will help ensure today is safe and tomorrow is smarter. The Account Manager has responsibility for managing the delivery of service and its quality. The Account Manager serves as the point of contact for the client and will have responsibility for managing and coordinating the delivery of managed security services.

HOW THE ACCOUNT MANAGER WILL MAKE AN IMPACT

• Responsible for the cost, schedule, and technical performance of project.

• Directs all service delivery phases from inception.

• Organizes interdepartmental activities ensuring completion of the program on schedule and within budget constraints.

• Manages P&L. Responsible for profitability and revenue growth of assigned program(s).

• Serves as the primary contact for the customer on matters pertaining to service delivery and quality.

• Ensures customer satisfaction and achieve designated business objectives.

• Collaborates with client leadership for risk identification and mitigation planning for concurrent projects to maintain schedule and support client success.

• Supervises assigned technical, professional, and administrative staff, including subordinate supervisors, and performs personnel actions including hiring and performance evaluation

• Assures quality of program products, services, and deliverables, including participating in reviews, audits, and site visits

• Coordinates and monitors sub-contractor activities and administers subcontractor deliverables and finances

• Has service delivery responsibility over various IT Security projects on the contract.

• Develops, reviews, and approves plans, schedules, consulting agreements and other program documents

• Prepares and provides various reports and technical reviews to senior management, as requested

• Ensures compliance with relevant corporate and government policies and standards

WHAT YOU'LL NEED TO SUCCEED:

Education:

• BA/BS, preferably in a related field

• CISSP, Security+, CISM, GIAC and/or related security certifications

• PMP, PGMP, ITIL or Agile certification is preferred.

Experience:

• Minimum of 10 years' experience managing IT Service Delivery and IT Projects or Programs preferably state, local, or federal services contracts.
• Familiar with multiple domains of cybersecurity services such as SIEM, Identity and Access Management, Vulnerability Management, Endpoint Security, Security Operations.

Required Skills and Abilities:

• Knowledge of developing, documenting and implementation of business process and/or procedures

• Experience operating security related helpdesks

• Requires highly effective communication and interpersonal communication skills.

• Requires flexibility and willingness to work with a wide range of personalities on a variety of projects while prioritizing effectively.

• Requires strong analytic and problem-solving capabilities

• Experience identifying solutions and recommendations that effectively address business and control needs along with how to train and guide others in this area.

Technical Qualifications

• Solid understanding of FISMA, OMB, NIST, CIS, Federal Government or private sector security certification requirements.

• Understands IT Security and Privacy compliance issues

• Program and Project Management

Security Clearance: None

Location: This is a hybrid work arrangement based in Richmond, VA. You should expect to be in the office 1-3 days a week.

Timeline: This posting is contingent and expected to start in March 2025

GDIT IS YOUR PLACE:

Full-flex work week to own your priorities at work and at home

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Cutting-edge technology you can learn from

Rest and recharge with paid vacation and holidays

The likely salary range for this position is $127,500 - $172,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
None

Telecommuting Options:
Hybrid

Work Location:
Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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Back To Search Results GDIT supports and secures some of the most complex government, defense, and intelligence projects across the country.