The Account Manager functions as part of the customer interface team and is responsible for the management of all operational aspects of their assigned accounts. The Account Manager acts as a bridge between the Customer Service/Demand Management and Program Management.

•Act as a professional Company representative to the assigned accounts. Work with the Program Manager to inform the Company of the customer's short- and long-term needs, goals and objectives so the Company may properly align its resources in an effective manner.

•Develop and maintain productive relationships with Company's customers.

•Coordinates with the Program Manager and Customer Service/Demand Manger to ensure complete, cohesive and consistent communication with the customer. Works in a cooperative team environment with the ability to define problems, collect data, establish facts, and draw valid conclusions.

•Administer activities related to execute contractual agreements on behalf of the Company, including all associated terms, conditions, pricing, and payment arrangements, scheduling commitments, program management and product support obligations.

•Participate in Company Program and Project Management activities in cooperation with the Program Managers.

•Develop cost estimates using Company's Estimate Process and submit price quotations to Company's customers.

•Monitor customer ratings, driving improvements in on time delivery and quality. Manage and expedite internal activities, ensuring availability of customer furnished equipment aligns with production schedules.

•Any other tasks, as assigned

Candidate skills & requirements

• Bachelor's Degree from a four year college or university and five (5) years of experience. Aerospace experience a plus.
• 10%, US and international (depending on customer accounts supported)
• Excellent written and oral communication skills.
• Strong team player, with solid organizational skills.
• --Highly motivated and driven individual with a strong work ethic.
• Proven capability to manage multiple tasks and project
• Proven record of high customer focus
• Goal and results oriented
• Knowledge of negotiations and sales
• Ability to analyze and diagnose
• Ability to think ahead, solve problems, make decisions, manage dissatisfaction

Annual salary
TBD

Job location

Job location
North America, United States, New Jersey

City (-ies)
Wall Township

Applicant criteria

Minimum education level achieved
Bachelor's Degree

Minimum experience level required
First experience