Account Manager MA, Sample & Repository Services

At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.

Azenta Life Sciences is a global leader in the life sciences space with headquarters in Burlington, MA, and offices and operations worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally.

How you´ll add value

Reporting to the Director of Global Sales, Sample Repository Solutions, the Account Manager will help to drive bookings for the sample storage services business in Boston and the surrounding area. You will work with new and existing clients to position our state-of-the-art biorepository/biobanking facilities and communicate how our processes protect the identity, integrity, and chain-of-condition of the materials a client entrusts with Azenta.

What you´ll do

• Develop and maintain a thorough knowledge of the sample management services business, understand customer needs, and identify how our solutions can address those needs.
  
• Develop new business opportunities within the pharma/biopharma and academic markets.
  
• Leverage existing Azenta relationships with pharma/biopharma clients to drive additional bookings.
  
• To organize and conduct sample management services presentations to existing and potential new customers and highlight pan-Azenta products/services.
  
• Conduct prospecting and cold calls activities to generate new leads.
  
• Manage the creation and follow-up of sales related documents with the Sales Operations team.
  
• Work in partnership with the Project Management organization to provide comprehensive client management.
  
• Manage and maintains a customer opportunity database within Salesforce CRM in a timely and accurate manner.
  
• Generate bi-weekly forecasts and prepares quarterly reports in conjunction with the Manager’s needs.
  
• Achieve and exceed annual sales goals by working closely with the Manager to deploy predefined territory strategies.
  
• Coordinate with the wider SRS sales team and assist with cross selling activities of informatics, transport, and sample sourcing services.
  
• Promote Azenta wide portfolio in conjunction with the Azenta sales team.
  
• Assist with repository tours for prospective clients as needed.
  
• Develop and/or expand key customer relationships and implement strategies for expanding the customer base in the top 50 Pharma and Biotech companies.
  

What you should bring

Leadership and Other Skills

• Capable of communicating Azenta Life Sciences sample management services in teleconference calls
  
• Enthusiastic when facing new challenges; highly solutions-oriented
  
• Demonstrate a sense of urgency towards achieving results
  
• Critical thinking
  
• Ability to work under pressure and ability to succeed in a fast-paced environment, working on multiple sales opportunities with constantly changing priorities and deadlines.
  
• Excellent written and oral communication skills
  
• Capacity to work in total autonomy
  
• Demonstrates excellent organizational skills
  

Key Requirements

• Bachelor's Degree required; Science related field preferred.
  
• Proven track record of 3+ years in Life Science service or laboratory capital equipment sales.
  
• Familiarity with CRM software Salesforce.
  
• Intermediate level experience with MS Excel.
  
• Demonstrates keen business acumen, sound decision-making, analytical and organizational skills in a fast-paced environment; a consultative approach to managing client relationships.
  
• Confident communication (written and oral) skills and a demonstrated ability to work collaboratively with key stakeholders of internal and external organizations.
  
• Must be willing to travel to client sites, trade shows and conferences in and outside of the formal territory.
  
• Must have a valid US driver’s license.
  

Working Conditions/ Schedule

• Willing and able to travel overnight within the United States as required for customer meetings, internal business meetings, seminars, and conferences. (approx. 25-35% of the time).
  
• Occasional international travel may be required.
  
• Live in the Massachusetts sales territory.
  

EOE M/F/Disabled/VET

Azenta Life Sciences is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer.

Equal Employment Opportunity

As an Equal Opportunity Employer, we do our utmost to ensure that there is no discrimination or bias against anyone applying for a job or in any phase of employment for reasons related to race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.

We welcome and value diversity, to ensure that our work benefits from a broad range of viewpoints and perspectives. Our growing global reach gives us the opportunity to bring to our business an even richer diversity of experiences and capabilities. For assistance in the application process, please reach out to Recruiting@azenta.com or call (978) 262-2400. Review EEO Poster Know Your Rights: WOrkplace Discrimination is Illegal (dol.gov)

Azenta Life Sciences participates in E-Verify®, and will provide the United States Federal Government with your form I-9 information to confirm you are authorized to work in the United States. For more information, please visit E-Verify® at www.dhs.gov/E-Verify . E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

Pay Transparency Nondiscrimination Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60-1.35(c)