Account Specialist

Irving, Texas

Employer: System One Holdings, LLC
Industry: 
Salary: $25 - $30 per hour
Job type: Full-Time
Account Specialist
Irving, Texas
Contract, 40 Hours/Week
$25-$30/Hour, DOE
1 Remote Day/Week after training

Responsibilities:

  • Act as point of contact for the assigned commercial business accounts in regards to managing all aspects of the order management process.
  • Gather and analyze data in order to process error-free orders and maintain/update existing orders in a timely manner to meet and exceed customer expectations.
  • Provide real-time status information regarding orders to internal and external customers.
  • Manage a high volume of communication via emails and calls from customers and other departments quickly and accurately.
  • Communicate product or procedure changes to the applicable party.
  • Communicate, provide support and information or educate customers on choices and products.
  • Develop and provide internal and external departments with order information and reports as necessary or upon request.
  • Act as a liaison between the customer, sales, supply chain and plants to ensure that customer and product issues are addressed in a timely manner.
  • Process all RMAs according to policy and communicate with necessary individuals to assure timely pick up of materials.


Requirements:
  • Experience in building materials preferred.
  • Must have knowledge of ERP systems - Oracle preferred.
  • Must have clear, written and verbal communication skills.
Created: 2024-06-29
Reference: 322082
Country: United States
State: Texas
City: Irving
ZIP: 75063

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