Administrative Aide - Public Transit Director's Office

ABOUT THIS POSITION

The City of Phoenix Public Transit Department is the largest member of the Valley Metro regional transit system and provides a broad spectrum of transit services. These include local commuter bus services to alternative transportation solutions for individuals with disabilities and senior citizens.

The Public Transit Director's Office seeks an Administrative Aide to provide advanced administrative support to the department's executive team. Work involves independent decision-making and a thorough knowledge of the terminology, procedures, and practices within the department, as well as the defined activity area. Employees will be planning and organizing the workflow utilizing departmental rules, regulations, and procedures. Some positions issue instructions on behalf of a supervisor or exercise direct supervision over a small number of lower-level clerical personnel.

Examples of duties include:

• Representing the department via a variety of responses of correspondence from the public and other stakeholders (in-person, phone, and e-mail).
• Keeping detailed and accurate records.
• Compiling various reports and documents.
• Collecting and entering data into various reports, forms, and software.
• Maintaining regular and reliable attendance.
• Attending various meetings and providing notes and/or minutes.
• Assisting with travel and reimbursement processes.
• Demonstrating superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.

IDEAL CANDIDATE

Ability to:

• Establish priorities based on workload and timelines.
• Exercise independent judgment.
• Remain sitting for long periods of time.
• Learn job-related material primarily through oral instruction and observation to effectively perform job duties.

Knowledge of:

• Principles and practice of office management.
• Department goals, objectives, policies, and procedures.

SALARY

Pay Range: $20.51 to $35.08 per hour.

Hiring Range: $20.51 to $33.41 per hour.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

BENEFITS

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 003 Benefits

MINIMUM QUALIFICATIONS

• Four years of experience performing clerical duties.
• OR Bachelor's degree in public or business administration or a related field.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• The City job description can be found here .
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• For information regarding pre-screening and driving positions, click here .

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

Experience with:

• Working in or with the government.
• Microsoft Adobe or similar software.
• Customer and constituent relations.
• Purchasing and booking travel.
• Coordinating communication between multiple individuals and groups.
• Strong writing and proofing skills, including compiling reports, resumes, and cover letters.
• Administrative assistance at the Executive level.

RECRUITMENT DATES

Recruitment closes October 3, 2024. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix .
• Subscribe to receive e-mail notifications about new employment opportunities.
• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700 .

REFERENCE

Admin Aide, JC:06020, ID# 55580, 09/27/24, USM, AJ, Benefits:003

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.