Administrative Assistant II Medical Billing - Fire Department

ABOUT THIS POSITION

The Phoenix Fire Department is committed to providing the highest level of public safety services to our community. We protect lives and property through fire suppression, emergency medical and transportation services, disaster services, fire prevention, and public education. Our members will Prevent Harm, Survive and Be Nice!

The Administrative Assistant II responds to audit inquiries from the City Auditor's Department and researches and prepares written responses to customer inquiries and complaints. This position is also responsible for assisting with updating and maintaining internal billing procedures and participates and supports Ambulance Billing projects and submits all technical service requests for equipment and repairs.

Other responsibilities include, but are not limited to:

• Tracking monthly program data
• Compiling monthly and yearly statistical reports for the billing section
• Monitoring workloads
• Conducting regular financial and data audits
• Reviewing and approving billing forms before submittal to insurance companies.

This position supervises administrative staff, trains new and existing staff as needed, and distributes and monitors work to ensure billing deadlines are met.

IDEAL CANDIDATE

• Demonstrated leadership skills supporting division heads, implementing improvements and the overall administration of a division or section.

SALARY

Pay Range: $63,044 to $107,806 annually.

Hiring Range:$63,044 to $97,780 annually.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

BENEFITS

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 007 Benefits

MINIMUM QUALIFICATIONS

• Bachelor's degree in public or business administration or a related field.
• Three years of professional experience in public administration or governmental research or finance.
• Other combinations of education and experience that meet the minimum requirements may be substituted.
• The City job description can be found here .
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here .

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus:

• Two years experience supervising staff engaged in conducting research and providing customer service.
• Experience developing procedures and ensuring compliance with procedures.
• Experience communicating orally with customers in person, over the phone and through written communication.
• Experience working under time-critical deadlines and pressure and handling multiple problems and tasks simultaneously.

RECRUITMENT DATES

Recruitment closes September 30, 2024. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix .
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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700 .

REFERENCE

Admin Asst II, JC:06040, 55705, 9/25/2024, USM, AW, Benefits:007

Building the Phoenix of tomorrow.

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.