Administrative Assistant Intensive In-Community Services

Clear Conscience Counseling is a dynamic organization dedicated to providing high-quality Intensive In-Community (IIC) services. We are proud to be contracted with Perform Care, a leading behavioral health managed care organization. Our team is committed to making a positive impact on individuals and families in need, promoting mental health and well-being.

Position Overview: We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. The ideal candidate will play a crucial role in supporting the efficient operation of our Intensive In-Community services by liaising with case managers, handling referrals, and ensuring smooth staffing processes.

Key Responsibilities:

1. Communication with Case Managers:

• Maintain regular and effective communication with case managers to understand client needs and address any administrative concerns.
• Provide timely responses to inquiries, coordinate information, and facilitate collaboration between case managers and our team.

1. Referral Management:

• Process and manage the referral intake system, ensuring accurate and complete information is obtained.
• Coordinate with internal teams to schedule and assign appropriate staff for assessments and service delivery.

1. Staffing Support:

• Assist in the coordination of staffing schedules, ensuring proper coverage for Intensive In-Community services.
• Communicate with field staff to address scheduling conflicts, changes, and updates promptly.

1. Documentation and Record Keeping:

• Maintain accurate and organized records of all communication, referrals, and staffing schedules.
• Ensure compliance with Perform Care and agency documentation standards.

1. Meeting Coordination:

• Schedule and organize meetings between therapists and clients
• Prepare meeting agendas, take minutes, and distribute relevant information as needed.

1. Administrative Support:

• Provide general administrative support to the Intensive In-Community services team, including data entry, filing, and other office tasks.
• Collaborate with other administrative staff to streamline processes and improve overall efficiency.

Qualifications:

• Strong organizational and multitasking skills with attention to detail.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Office Suite and other relevant software.
• Familiarity with Perform Care procedures and documentation standards is a plus.
• Bilingual- English & Spanish a Plus
• Evening hours until 7pm required.

Education:

• High school diploma required; associate's or bachelor's degree in a related field preferred.