Administrative Assistant/Receptionist

Job Title/Position: Administrative Assistant

Reports To: Office Manager

JOB DESCRIPTION SUMMARY
The Administrative Assistant provides administrative support to the Clinical Care team.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

1. Accurately enters a variety of data into various information systems.
2. Executes workflow functions in electronic medical record system.
3. Schedule patient visits in accordance with the care plan.
4. Coordinates schedules with field-staff.
5. Verifies accuracy of data entered through collaboration with Clinical Manager(s) and/or Clinical Director.
6. Provides customer support to patients and colleagues via phone, email, and fax.
7. Alerts appropriate management team members regarding potential compliance issues.
8. Maintains confidentiality of PHI and organization information at all times.
9. Performs other specific projects relating to office procedures.

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

POSITION QUALIFICATIONS

1. High School Diploma (College Degree Preferred)
2. At least two (2) years health care experience, preferably in hospice.
3. Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
4. HCHB/Pointcare knowledge is preferred.
5. Proficient in MS Office and Google Applications.