Administrative Clerk I/II

The County of Yolo is recruiting to fill five (5) regular, full-time positions in the class of Administrative Clerk I/II at the Health and Human Services Agency, Agricultural Department, and Regional Child Support Agency. The combined annual salary range for both Administrative Clerk levels is $40,414 - 53,331.

Note: The selected candidate will be placed at either the Administrative Clerk I or II level depending on the hiring department's discretion and candidate's qualifications and experience.

General Class Description

The Administrative Clerk I/II class series performs routine and basic administrative, clerical and accounting functions within a county department. Duties may include customer services/frond desk reception, answering questions, scheduling meetings and appointments, typing departmental reports, forms and letter; and maintaining, monitoring, and processing administrative and financial records, transactions, and inventory.

Current Vacancies

The Administrative Clerk I/II vacancy at the Public Health Branch of the Health and Human Services Agency supports the Women, Infants and Children (WIC) program and reports to various sites within Yolo County. This position serves as the first point of contact for clients as the front desk staff member and works daily with families of young children and babies. Typical duties include assisting with answering phones, screening for program eligibility, scheduling WIC appointments and preparing clients for their visit with other WIC staff for breastfeeding support and other support services for the program. The ideal candidate for this position:

• Speaks and writes Spanish fluently
• Has experience in and is enthusiastic about nutrition and breastfeeding
• Is familiar with using computer programs and exhibits a commitment to continuous learning
• Possesses strong customer service and interpersonal skills to effectively work with difficult clients
• Is highly organized and must be able to follow direction, receive constructive feedback about work assignments, and meet deadlines
• Must be dependable and willing to adapt to and work in a fast-paced environment at multiple sites independently and as a member of a team

The Administrative Clerk I/II vacancy at Colusa, Sutter, Yolo Regional Child Support Agency will primarily work in the Woodland office. As a front desk staff member and the first point of contact for our customers, the incumbent will primarily greet customers, ensure customers are connected to the correct caseworker, assist customers with making payments, and process incoming and outgoing mail. The ideal candidate for this position:

• Has strong verbal and written communication skills including Spanish
• Is proficient in Microsoft Office - experience using Outlook, Word, Excel, and Teams
• Is organized and detailed oriented - able to manage multiple tasks while focusing on accuracy
• Is a reliable and dedicated team member-works effectively as part of a team, and contributes to a positive and productive work environment; willing to adapt to a fast-paced environment
• Is dedicated to customer service and confidentiality - able to handle sensitive situations with empathy and professionalism; understand the importance of maintaining confidentiality and adhering to privacy regulations

How To Apply

Interested applicants should submit an online County of Yolo Employment Application, a valid typing certificate, a completed supplemental questionnaire, and verification for education above a high school diploma or GED. For more important and detailed information regarding the application and selection process for this recruitment, please see the APPLICATION AND SELECTION PROCESS section of this job announcement.

To view the full job description for Administrative Clerk I, click here.

To view the full job description for Administrative Clerk II, click here. MINIMUM QUALIFICATIONS

Administrative Clerk I

Experience: One (1) year of clerical experience. One (1) year of full-time business education beyond the high school level may be substituted for the required experience.

Typing Speed: Ability to type no less than 35 words per minute.

Administrative Clerk II

Experience: Two (2) years of increasingly responsible clerical experience; one (1) year of full-time business education beyond the high school level may be substituted for one (1) year of the required experience.

Typing Speed: Ability to type no less than 35 words per minute.

License

Some positions in this classification may require incumbents to possess and maintain a valid California driver's license, Class C or higher, to carry out job related duties. Individuals who do not meet this requirement due to a physical or mental disability may request a reasonable accommodation.

Background Requirements

Incumbents in this class may have access to Federal Tax Information and are subject to confidentiality and safeguarding requirements of Internal Revenue Code 6103(p)(4). As such, an individual selected for this position is subject to a thorough background investigation as stipulated in Section 5.1.1 of Internal Revenue Service Publication 1075, which includes the following:

• Review of Federal Bureau of Investigation (FBI) fingerprint results;
• Check of local law enforcement agencies where the subject has lived, worked and/or attended school within the last five (5) years and, if applicable, of the appropriate agency for any identified arrests; and
• Verification of an employee's eligibility to work in the United States.
• Background investigations are conducted upon hire and every five (5) years of employment thereafter.

Application Process

It is highly recommended that you print this job bulletin for future reference.

Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the closing date. Application information must be current, concise, and related to the requirements in this job announcement. A resume may be included with your application; however, it will not substitute for the information requested on the application. In addition to a completed application, applicants are required to submit a valid typing certificate (see below for information regarding acceptable typing certificates), a completed supplemental questionnaire, and verification for education above a high school diploma or GED. ALL required information and verification MUST be submitted at the time of filling. Incomplete applications will be disqualified.

Selection Procedure

The following is a tentative schedule of events that will occur as part of the selection process. The selection process steps, and all listed dates, may change with or without notice.

• Screen for Minimum Qualifications
• Screen for Best Qualified
• Department Selection Interviews
• Reference Check
• Conditional Job Offer, pending
• Medical Exam/Drug & Alcohol Screening
• Department of Justice LiveScan
• Background Investigation
• Confirmed Job Offer
• Estimated Start Date

Typing Certificate Information

There are a variety of businesses and agencies where you can obtain a typing certificate. Most applicants get a certificate at a temporary employment agency.

Please note that you are free to contact any temporary employment agency that you wish. The following is information for a couple of agencies located in Yolo County and Sacramento County.

County of Yolo, Yolo Works! Employment Center

Woodland

(530) 661-3461

West Sacramento

(916) 375-6307

or by email at jobcenter@yolocounty.org

Provides free typing certificates

Sacramento Works Job Center-South County/Elk Grove

(916) 793-2319 or by email at valvarez@egusd.net.

• All tester must possess a CalJOBS account or create one at caljobs.ca.gov
• TESTING IS AVAILABLE BY APPOINTMENT ONLY

Eligibility Criteria: Online typing certificates are NOT accepted. In order for your typing certificate to be accepted, it must meet the following criteria:

• The test must be a minimum of three minutes long
• The test must have been in the past 12 months of application. Typing certificates older than 12 months are not accepted
• The certificate must include time limit of the test, gross words per minute, number of errors, date of test, and the signature of the person administering the test.
• The certificate must be on agency letterhead.

Screening for Best Qualified

The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated to determine those applicants that are best qualified.

Verification of Education

For applicants looking to