Administrative Director, Medical Specialties, Psychiatry & Interdisciplinary Programs
Ann Arbor, Michigan
Employer: University of Michigan
Industry: Healthcare Admin & Support
Salary: Competitive
Job type: Full-Time
Summary
Basic Function and Responsibility
The Oversight Leader of the Medical Specialties, Psychiatry and other Interdisciplinary Programs reports to the Associate Chief Operating Officer (ACOO) of the University of Michigan Medical Group (UMMG), and partners with the Associate Chief Clinical Officer (ACCO) and the Senior Nursing Director for overall performance and management of these Interdisciplinary Programs.
The primary responsibility for this administrative position is to provide leadership for strategic, financial, and operational priorities across their Interdisciplinary Programs. The Oversight Leader will coordinate these activities with Ambulatory, UMMG and Michigan Medicine (MM) priorities. The Oversight Leader will provide management and oversight for care delivery, space management, performance management, and clinical, operational, and financial performance. The Oversight Leader is also responsible for leadership and support of ACU operations and budgeting for the Medical Specialties, Psychiatry & Interdisciplinary Programs in collaboration with other aligned interdisciplinary programs, divisions and/or departments.
Organizational Relationships
A. Has a direct reporting relationship to the ACOO, indirect to the COO of Ambulatory Care
B. Partners with the ACCO, ACCC, Associate Directors, ACNO, Senior Nurse Director and ACNO to effectively oversee, operationalize, and implement UMMG strategic and operational priorities.
C. Oversees ACU Group Leadership and ACU Clinic Leadership to identify, resolve, and appropriately communicate safety, quality, and care delivery issues.
D. Directly oversees the Medical Specialties, Psychiatry & Interdisciplinary Programs ACU Managers. In partnership with the ACCO, ACCC, and the Senior Nursing Director or Nurse Supervisors, the Oversight Leader provides functional and operational oversight of ACU Group Leadership for departments aligned to their Interdisciplinary Program, and respective ACU Clinic Leadership
E. Partners with the department/program leadership to align departmental goals with the overall Michigan Medicine strategy and implements a strategy to support these goals.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
Responsibilities*
Essential Functions
A. Ambulatory Strategy
- In collaboration with the department, develop all patient-centered programs and services within Ambulatory Care Services in clinics.
- Represent UMMG on committees and other activities ensuring collaboration and function as a liaison with appropriate Clinical-enterprise-wide groups.
- Support the Ambulatory Leadership Triad in determining quality and patient care initiatives and improvements that support organizational priorities.
B. Care Delivery
- Develop strategies to improve transition of care between inpatient, outpatient, and home care.
C. Collaboration with Centralized Support Services
- Establish priorities, areas of focus, and collaborate with centralized support services.
- Identify measurable targets for performance improvement support services.
- Coordinate marketing efforts and initiatives at interdisciplinary program level.
- Collaborate with IT for required support services at the program level.
- Works regularly with support services functions to ensure operational goals are met.
D. Space Management
- Prioritize and approve funding for ambulatory facility improvements, including construction or renovation of structures and purchase of major equipment.
E. Operational and Clinical Management
- Support ACCC and ACND in approval of care model requirements for each specialty, including roles, responsibilities, and exceptions.
- Oversee identification of potential revisions to the staffing model based on analysis of visit and productivity data from ACU Group Leadership and ACU Clinic Leadership
- Develop strategies to improve transition of care between inpatient, outpatient, and home care.
- Provide oversight for regulatory compliance with CMS, JC, and CLIA, as applicable, operations of supporting functions (including identification of areas for improvement)
- Support adherence to template and scheduling standards for access
F. Operation and Financial Performance
- Monitor operational and financial performance metrics at the interdisciplinary program level.
- Oversee identification and sharing of operational and financial best practices to faculty and staff.
- Work with department leadership to secure faculty support for operational and financial performance
- Communicate operational, performance, and financial metrics regularly to providers and staff in the ACUs.
- Identify & share operational and financial best practices to providers and staff.
- Present on ACU operational, performance, and financial metrics to leadership committees.
G. Financial Planning
- Oversee interdisciplinary program financial plan for upcoming fiscal year.
- Oversee strategies to meet current year fiscal plan.
H. Provider and Staff Performance Management
- Recruit, select, and evaluation performance of ACU Managers .
- Evaluate performance of ACU Managers
- Support recruitment and selection of Ambulatory Care Clinical Chiefs (ACCCs) and Ambulatory Care Nursing Directors (ACNDs) as appropriate
I. Core Responsibilities
- Evaluate supporting function operations, identifying areas for improvement.
- Perform Administrator On -Call duties as assigned.
- Serves as a key member of the Interdisciplinary Program Oversight Team
- Works closely with Ambulatory leadership and other Oversight Leaders to provide leadership for strategic, financial, and operational priorities across the ambulatory enterprise.
- Directs and leads multiple complex workstreams, including large scale facility, IT, program development, and clinical re-design initiatives.
- Works collaboratively in a team environment, continually addressing ongoing and new issues, while also exercising appropriate autonomy when needed to meet job requirements.
- Provides expertise and consultation as it relates to operations effectiveness, patient access, fiscal management, employee engagement, and patient satisfaction.
- Creates alignment between Michigan Medicine, Ambulatory Care Services, and Department/Program strategies and priorities to facilitate administrative and operations management at a local level.
Required Qualifications*
Required Licensure/Certification:
Experience
Skills/Abilities:
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
Decision Making Process
Timeframe
To be determined, as soon as feasible based on re-allocation of candidate's current effort.
Performance Evaluation
To be determined, based on identification of the Chief Operating Officer's assessment of metrics.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Job Detail
Job Opening ID
250245
Working Title
Administrative Director, Medical Specialties, Psychiatry & Interdisciplinary Programs
Job Title
Administrative Dir Healthcare
Work Location
Michigan Medicine - Ann Arbor
Ann Arbor, MI
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Exempt
Organizational Group
Um Hospital
Department
MM Amb Care Admin
Posting Begin/End Date
6/11/2024 - 6/18/2024
Career Interest
Healthcare Admin & Support
Basic Function and Responsibility
The Oversight Leader of the Medical Specialties, Psychiatry and other Interdisciplinary Programs reports to the Associate Chief Operating Officer (ACOO) of the University of Michigan Medical Group (UMMG), and partners with the Associate Chief Clinical Officer (ACCO) and the Senior Nursing Director for overall performance and management of these Interdisciplinary Programs.
The primary responsibility for this administrative position is to provide leadership for strategic, financial, and operational priorities across their Interdisciplinary Programs. The Oversight Leader will coordinate these activities with Ambulatory, UMMG and Michigan Medicine (MM) priorities. The Oversight Leader will provide management and oversight for care delivery, space management, performance management, and clinical, operational, and financial performance. The Oversight Leader is also responsible for leadership and support of ACU operations and budgeting for the Medical Specialties, Psychiatry & Interdisciplinary Programs in collaboration with other aligned interdisciplinary programs, divisions and/or departments.
Organizational Relationships
A. Has a direct reporting relationship to the ACOO, indirect to the COO of Ambulatory Care
B. Partners with the ACCO, ACCC, Associate Directors, ACNO, Senior Nurse Director and ACNO to effectively oversee, operationalize, and implement UMMG strategic and operational priorities.
C. Oversees ACU Group Leadership and ACU Clinic Leadership to identify, resolve, and appropriately communicate safety, quality, and care delivery issues.
D. Directly oversees the Medical Specialties, Psychiatry & Interdisciplinary Programs ACU Managers. In partnership with the ACCO, ACCC, and the Senior Nursing Director or Nurse Supervisors, the Oversight Leader provides functional and operational oversight of ACU Group Leadership for departments aligned to their Interdisciplinary Program, and respective ACU Clinic Leadership
E. Partners with the department/program leadership to align departmental goals with the overall Michigan Medicine strategy and implements a strategy to support these goals.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
- Excellent medical, dental and vision coverage effective on your very first day
- 2:1 Match on retirement savings
Responsibilities*
Essential Functions
A. Ambulatory Strategy
- In collaboration with the department, develop all patient-centered programs and services within Ambulatory Care Services in clinics.
- Represent UMMG on committees and other activities ensuring collaboration and function as a liaison with appropriate Clinical-enterprise-wide groups.
- Support the Ambulatory Leadership Triad in determining quality and patient care initiatives and improvements that support organizational priorities.
B. Care Delivery
- Develop strategies to improve transition of care between inpatient, outpatient, and home care.
C. Collaboration with Centralized Support Services
- Establish priorities, areas of focus, and collaborate with centralized support services.
- Identify measurable targets for performance improvement support services.
- Coordinate marketing efforts and initiatives at interdisciplinary program level.
- Collaborate with IT for required support services at the program level.
- Works regularly with support services functions to ensure operational goals are met.
D. Space Management
- Prioritize and approve funding for ambulatory facility improvements, including construction or renovation of structures and purchase of major equipment.
E. Operational and Clinical Management
- Support ACCC and ACND in approval of care model requirements for each specialty, including roles, responsibilities, and exceptions.
- Oversee identification of potential revisions to the staffing model based on analysis of visit and productivity data from ACU Group Leadership and ACU Clinic Leadership
- Develop strategies to improve transition of care between inpatient, outpatient, and home care.
- Provide oversight for regulatory compliance with CMS, JC, and CLIA, as applicable, operations of supporting functions (including identification of areas for improvement)
- Support adherence to template and scheduling standards for access
F. Operation and Financial Performance
- Monitor operational and financial performance metrics at the interdisciplinary program level.
- Oversee identification and sharing of operational and financial best practices to faculty and staff.
- Work with department leadership to secure faculty support for operational and financial performance
- Communicate operational, performance, and financial metrics regularly to providers and staff in the ACUs.
- Identify & share operational and financial best practices to providers and staff.
- Present on ACU operational, performance, and financial metrics to leadership committees.
G. Financial Planning
- Oversee interdisciplinary program financial plan for upcoming fiscal year.
- Oversee strategies to meet current year fiscal plan.
H. Provider and Staff Performance Management
- Recruit, select, and evaluation performance of ACU Managers .
- Evaluate performance of ACU Managers
- Support recruitment and selection of Ambulatory Care Clinical Chiefs (ACCCs) and Ambulatory Care Nursing Directors (ACNDs) as appropriate
I. Core Responsibilities
- Evaluate supporting function operations, identifying areas for improvement.
- Perform Administrator On -Call duties as assigned.
- Serves as a key member of the Interdisciplinary Program Oversight Team
- Works closely with Ambulatory leadership and other Oversight Leaders to provide leadership for strategic, financial, and operational priorities across the ambulatory enterprise.
- Directs and leads multiple complex workstreams, including large scale facility, IT, program development, and clinical re-design initiatives.
- Works collaboratively in a team environment, continually addressing ongoing and new issues, while also exercising appropriate autonomy when needed to meet job requirements.
- Provides expertise and consultation as it relates to operations effectiveness, patient access, fiscal management, employee engagement, and patient satisfaction.
- Creates alignment between Michigan Medicine, Ambulatory Care Services, and Department/Program strategies and priorities to facilitate administrative and operations management at a local level.
Required Qualifications*
Required Licensure/Certification:
- Master's degree in health services administration or business administration or an equivalent combination of education and experience
Experience
- At least five years of progressively responsible leadership experience and proven success in the management of health care delivery and a history of successful execution of initiatives in ambulatory care operations or physician practice management
- Considerable health care experience and strong experience in managing clinical operations/practice management.
- Proven experience managing in complex organizations.
Skills/Abilities:
- Excellent oral and written communication and interpersonal skills, as demonstrated by the ability to work effectively with administrative partners, individuals, and/or teams, across disciplines.
- Demonstrated skill in change management.
- Credible, assertive, self-motivated administrator
- Confident with the ability to convey vision.
- Skilled at data management and analytics
- Considerable knowledge of management principles, practices, and methods
- Knowledge of University policies and procedures
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
Decision Making Process
Timeframe
To be determined, as soon as feasible based on re-allocation of candidate's current effort.
Performance Evaluation
To be determined, based on identification of the Chief Operating Officer's assessment of metrics.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Job Detail
Job Opening ID
250245
Working Title
Administrative Director, Medical Specialties, Psychiatry & Interdisciplinary Programs
Job Title
Administrative Dir Healthcare
Work Location
Michigan Medicine - Ann Arbor
Ann Arbor, MI
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Exempt
Organizational Group
Um Hospital
Department
MM Amb Care Admin
Posting Begin/End Date
6/11/2024 - 6/18/2024
Career Interest
Healthcare Admin & Support
Created: 2024-06-12
Reference: 250245
Country: United States
State: Michigan
City: Ann Arbor
ZIP: 48103