Administrative Operations Manager II / Director of Coverage Affordability & Expansion (HCA/OSI #4284)

$36.09 - $57.75 Hourly

$75,072 - $120,115 Annually

This position is a Pay Band 85

Posting Details

This posting will be used for ongoing recruitment and may close at any time. Applicant Lists may be screened more than once.

Our Vision

• Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.

Our Mission

• We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.

Our Goals

• Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
• Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
• Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
• Build the best team in state government by supporting employees¿ continuous growth and wellness.

Why does the job exist?

The Administrative & Operations Manager II / Director of Coverage Affordability and Expansion will:

• Oversee programs and staff under the Health Care Affordability Fund (HCAF);
• Establish the strategic direction for coverage affordability initiatives;
• Oversee the day-to-day activities of the Division;
• Steer program research projects;
• Develop and monitor program budgets and draft reports about the initiatives for executive and legislative leadership.

How does it get done?

The Administrative & Operations Manager II / Director of Coverage Affordability and Expansion is responsible for:

• Program oversight: Overseeing programs financed by the Health Care Affordability Fund (HCAF);
• Developing, implementing and evaluating new initiatives to ensure program efficiency and effectiveness;
• Overseeing procurement and contracting activities related to coverage affordability initiatives;
• Policy development and implementation: Developing and overseeing implementation or regulations and sub-regulatory guidance;
• Working with state legislators on legislation in support of the agency's goals related to health coverage expansion & affordability;
• Presenting to legislative committees;
• Managing research projects directly and through oversight of staff activities;
• Budget management: Managing multiple program budgets;
• Consulting Health Care Authority (HCA) leadership on budget matters;
• Assisting the Superintendent with development requests related to health care affordability initiatives;
• Staff management: Planning and prioritizing work performed by the coverage affordability and expansion team in order to achieve HCA objectives and meet performance measures;
• Setting strategic vision for the Division;
• Providing general management and oversight of the day-to-day operation of the Division;
• Directly supervising existing staff;
• Evaluating productivity and adjusting workloads and assignments accordingly;
• Participating in the hiring, training, and coaching of employees;
• Managing needed coordination and collaboration with other Office of Superintendent of Insurance (OSI) bureaus;
• External partner engagement: Coordinating with staff and leadership at the New Mexico Health Insurance Exchange, Taxation and Revenue Department (TRD), Department of Finance and Administration (DFA), Medical Insurance Pool, and other state entities;
• Managing relationships with federal agencies & participating in stakeholder engagement activities;
• Occasionally participating in interstate groups and projects;
• Actively participating in the design of modifications of BeWell.com to assure website accurately reflects HCAF policy objectives and presenting information in accordance with the best practices for consumer-friendly content;
• Managing special projects assigned by HCA leadership.

Who are the customers?

• New Mexico residents who qualify for Health Care Affordability Fund (HCAF) programs.

Ideal Candidate

The Ideal Candidate has:

• Expertise in health policy;
• Strong verbal and written communication skills;
• Experience managing staff and budgets;
• The ability to manage complex projects in a fast-paced environment;
• A strong commitment to public service.

Minimum Qualification

A Bachelor's Degree in any field of study from an accredited college or university and eight (8) years of professional level experience with a light strategic impact directly related to the purpose of the position defined by the agency at the time of recruitment. Substitutions Apply. See Substitution Table below. A hiring agency will designate a portion of the required experience to include management, supervisory and/or specialized experience. Any required licensure, certification or registration shall be defined at the time of recruitment and will be in addition to the above requirements.

Substitution Table

These combinations of education and experience qualify you for the position:
Education Experience 1 High School Diploma or Equivalent AND 12 years of experience 2 Associate's degree AND 10 years of experience 3 Bachelor's degree AND 8 years of experience 4 Master's degree AND 6 years of experience 5 PhD degree AND 4 years of experience
• Education and years of experience must be related to the purpose of the position.

• If Minimum Qualification requires a specific number of "semester hours" in a field (e.g. 6 semester hours in Accounting), applicants MUST have those semester hours in order to meet the minimum qualifications. No substitutions apply for semester hours.

Employment Requirements

Must possess and maintain a valid Drivers License.

Employment is subject to a pre-employment criminal background investigation and is conditional pending results.

Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage.
Employment is subject to a pre-employment criminal background investigation and is conditional pending results.

Supplemental Information

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Agency Contact Information: Patrick Baca (505) 670-9663. patricka.baca@hca.nm.gov

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.