Administrative Services - Building Operations Supervisor

Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Build your future with us

Our Maintenance departments seeks a building operations supervisor. This role is responsible for leading and supervising both in-house and contracted maintenance staff, testing and repairing building equipment within The Cincinnati Insurance Company's 1.4 million square foot multi-campus real estate portfolio located in Fairfield, OH. This role is also responsible for the proper operation and reliability of all mechanical, electrical, plumbing and fire protection systems.

The ideal candidate will have experience with and working knowledge of mechanical, electrical, plumbing and fire protection systems for Class A commercial office buildings with data centers, printing services, cafeterias and wellness centers. The candidate will also have experience in managing minor projects, interfacing with internal stakeholders and customers, controlling an operations budget, executing an energy management strategy, using facility management IT systems, enforcing safety and risk management protocols, and performing general administrative activities.

Pay Range: The pay range for this position is $90,000-$105,000 annually. The pay determination is based on the applicant's education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

Be ready to:

• lead associates and contractors for all mechanical, electrical, plumbing and fire protection services and be responsible for enforcement and accountability of MEPF contracted service-level maintenance agreements
• manage the operations, maintenance, repairs and replacement of:
  • HVAC/R systems and equipment: chillers, heat exchangers, cooling towers, CRAHs, coolant distribution units, boilers, air handlers, pumps, VAV systems, kitchen equipment, water treatment and HVAC controls
  • electrical systems and equipment: transformers, double ended substations, MCCs, ATS, generators, UPS, PDUs, switchgear, switchboards, panelboards, VFDs, elevators, sound masking systems, access controls, security cameras, distributed antenna system, demand response and lighting controls
  • plumbing systems and equipment: backflows, domestic water pump packages, USTs, fuel system pump packages, grease interceptor, hot water heaters and grinder pumps
  • fire protection systems and equipment: fire alarm workstations, FACPs, fire pumps, dry pipe systems, pre-action systems, nitrogen generators, emergency responder radio coverage system, clean agent suppression systems, VESDA and fire extinguishers
• execute various critical maintenance services, such as IR scanning, electrical maintenance and tests, generator maintenance and load bank tests, churn tests, fire protection systems tests and inspections, emergency lighting tests, stack jetting, chiller plant maintenance and boiler plant maintenance
• utilize a Computer Managed Maintenance Software to manage, schedule and document the preventative maintenance, inspection program and work order requests for the MEPF systems at all property locations; and maintain detailed service records, equipment logs and trending reports through common knowledge management protocols
• coordinate and schedule work being performed by contracted vendors for adherence to service contracts, project scopes, code requirements, safety guidelines and industry standards (NFPA, ASHRAE, EPA, OSHA, etc.)
• control MEPF costs by reviewing department invoices, assisting with annual operations budget planning, supporting capital improvement plans and participating in the contracted service agreement awards and renewals process
• analyze electric, natural gas, water and diesel usage to minimize annual consumption while balancing occupant comfort
• perform administrative functions, such as developing annual goals and objectives, approving timecards, managing overtime, on-call coordination, associate reviews, expense card approvals, training associates, developing reports and invoice payment approvals
• manage medium to small scale MEPF projects and provide support for IT, Security, Print Service and general facilities projects
• support the development of department policies, standard operating procedures and method of procedures
• assist and serve as back up to other team members and perform other duties as assigned
• respond to building emergencies at all properties both during and outside of core business hours

Be equipped with:

• the ability to evaluate, read and understand equipment and system documentation, such as construction drawings, equipment manuals, wiring diagrams, schematics, sequence of operations, etc.
• technical writing skills with the ability to monitor, record and compile monthly data for reporting and trending purposes
• effective verbal communication skills for interacting with team members, customers and organizational leaders
• experience using Microsoft® Office products, such as Word, Excel, PowerPoint, SharePoint and Teams
• situational adaptability
• customer focus
• attention to detail
• the ability to make quality decisions
• innovation and problem-solving skills
• the ability to manage complexity
• initiative

Bring education and experience from:

Role Title:

Required:

Preferred:

Building Operations Supervisor

• Bachelor's degree

• OSHA 10 hours

• Applied Science degree in applicable discipline (construction management, engineering technologies or similar)

• Beginner-level certifications from IFMA, BOMI, PMI, USGBC or similar

• Experience and proficiency in leading small teams

Senior Building Operations Supervisor

• Bachelor's degree

• OSHA 10 hours

• Applied Science degree in applicable discipline (construction management, engineering technologies or similar)

• Advanced-level certifications from IFMA, BOMI, PMI, USGBC or OSHA 40 hours

• Training or certifications on various mechanical, electrical, plumbing or fire protection systems from credible trade schools or manufacturers

• Experience and proficiency in leading complex or large teams

Physical Requirements:

Occasional

Climbing, stooping, crouching, heavy lifting, pushing, pulling, bending, lifting, twisting

Frequent

Sitting, standing, walking, seeing, hearing, speaking

Enhance your talents

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional - all while enjoying a meaningful career.

Enjoy benefits and amenities

Your commitment to providing strong service, sharing best practices, and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages.

Embrace a diverse team

As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.