Job Description

Closing Date: May 9, 2024

This position is open only to:

(1) Current Montgomery County Government employees;

(2) Montgomery County employees who were affected by reduction-in-force and currently have RIF priority rights;

(3) Active Montgomery County local fire and rescue department volunteers with at least 50 points under the length of service award program (LOSAP)

Montgomery County's Office of Consumer Protection ("OCP") is responsible for enforcing consumer protection laws (Chapter 11 of the Montgomery County code) which prohibit unfair and deceptive business acts to ensure a fair marketplace for consumers and businesses. OCP also licenses and registers specific business activities.

Who We Are Seeking

OCP is seeking an Administrative Specialist I who will provide high-level administrative support to OCP's Business Education and Registration Unit. The primary duties include, but are not limited to:

• Processing and reviewing OCP registration and licensing applications, researching applications to ensure compliance with appropriate State, Federal, and County laws, contacting applicants to discuss application status, and issuing certificates of registration.
• Researching County merchants and vendors to determine compliance with applicable laws.
• Collecting, processing, and reconciling registration and licensing fees and other revenues to ensure accurate and prompt depositing.
• Assisting the Department's management with data collection and other operational matters.
• Processing expenditures of accounts using the County's ERP system.
• Creating PowerPoint presentations for outreach and educational events.
• Providing front office coverage as needed to ensure a properly staffed and operating front office.

The ideal candidate is committed to providing excellent customer service and is comfortable communicating with the public and various members of the business community. The ideal candidate is technologically savvy and has an advanced competency and understanding of modern office technology and software. The ideal candidate will be able to independently research and investigate businesses and individuals for violations of a federal/state/county law. The ideal candidate will be a problem solver and has experience resolving problems and issues before they become larger and more complex.

Additional Information

This is a telework eligible position with a mandatory three workdays onsite.

This position requires the ability to attend meetings or perform work at locations outside the office.

Additional Employment Information

OHR reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position/IRC.

Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to OHR@montgomerycountymd.gov . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on Hiring Preference .

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on Eligible List as a "Lateral Transfer" candidate and may be considered for interview.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code . Additional information about outside employment can be obtained from the Ethics Commission website.

Minimum Qualifications

Minimum Qualifications

Education : Graduation from an accredited college or university with a bachelor's degree

Experience : One (1) year of professional administrative experience related to research, data management, creating and presenting presentations, and providing front facing customer service.

Equivalency :

1. EDUCATION for EXPERIENCE: Additional education will substitute for the required experience on a year-for-year basis.

2. EXPERIENCE for EDUCATION: Additional administrative, business, research and/or clerical experience will substitute for the required education on a year-for-year basis.

Preferred Criteria

Preferred Criteria

• A commitment to providing excellent customer service. Experience providing efficient and effective customer service, including responding to inquires both written and orally.
• Advanced and proficient use and understanding of modern office equipment and software (example: advanced expertise with Microsoft Office Suite, SharePoint, Teams).
• Experience performing detailed research and effectively explaining findings both written and orally.
• Experience collecting and analyzing data and statistics.
• Experience identifying issues and proposing solutions.

Minimum Salary 56220

Maximum Salary 88686

Currency USD