Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor's degree from an accredited four (4) year college or university with major course work in Business or Public Administration or related field, plus four (4) years experience in a professional/administrative capacity.
• Experience may substitute for education up to a maximum of four (4) years.

Licenses or Certifications:

• None.

Notes to Applicants

When completing the City of Austin employment application:

• A detailed, complete City of Austin employment application is required to evaluate your qualifications.
• Please be thorough in completing the employment application, list all experience and relevant professional certification(s) that are applicable to this position.
• Please describe your specific experience as it relates to the minimum and preferred qualifications when responding to supplemental questions on the employment application.
• Starting salary will be based on overall relevant experience.

This position relies on a successful Criminal Background check.

90 Day Provision for Additional Vacancy:
This posting may be used to fill other vacancies in other section within the Division. Decisions on assigned section will be made at the time of hire based on business needs.

Please find the link here to the City of Austin employee benefits guide.

The Austin Convention Center Department ( ACCD ) offers the following additional benefits to all ACCD employees:

• Metro Pass for public transportation (Including Metro-Rail)
• Metro-Rail stop right in front of our Convention Center facility

Preferred Qualifications

• Experience with Customer Service in a public-facing capacity in a Convention Center, hotel, or similar venue
• Experience using File Maker and Adobe Acrobat
• Experience with Momentus or other Event Management Software
• Experience with Purchasing, Budget, and Inventory Management

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Provides administrative support on highly technical and/or specialized projects.

Facilitates the handling of time sensitive request such as ORR's (Open Records Request), CAF's (Citizen Action Forms), RCA's (Request for Council Action) as well as other confidential documents.

Verifies accuracy and completeness of critical documents such as PIO (Public Information Office) requests, records, correspondence, regulations, etc.

Opens, sorts, reads, prioritizes and routes incoming mail, including faxes and emails.

Prepares memos, letters and other correspondence using computer, spreadsheets, databases, or presentation software.

Using independent judgment performs data analysis, problem solving and recommends policy and administrative improvements.

Conducts research, compiles data, and prepares documents for consideration and presentation.

Files and retrieves documents, records and reports.

Attends meetings, records minutes and distributes meeting notes.

Maintains calendar, schedules meetings, conferences and events, plans travel itineraries and makes travel arrangements.

Responsibilities - Supervisor and/or Leadership Exercised:

• May provide leadership, work assignments, evaluation, training and guidance to others.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of applicable processes, techniques, and methods.
• Knowledge of City practice, policy and procedures.
• Skill in oral and written communication.
• Skill in using computers and related software applications.
• Skill in handling multiple tasks and prioritizing.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to manage conflicts and concerns.
• Ability to understand and communicate technical information.
• Ability to exercise discretion in confidential matters.
• Ability to recognize and recommend process improvement.
• Ability to lead and train others.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintain effective working relationships with city employees and the public.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.