Avalon Health and Rehab Pasco is hiring an admissions/marketing professional for an Admissions Coordinator position!

$22.00 - $25.00 /hr

The admissions coordinator gathers and/or prepares all the necessary paperwork and coordinates with all internal departments to ensure that every step of the admission process in planned and executed in a manner that ensures an exceptional customer experience. Serves as the data entry point into the electronic health record system (CRM or similar system).

Full-time are eligible for:

• 401K
• Medical, Dental & Vision
• FSA & Dependent Care FSA
• Life Insurance
• AD&D, Long Term Disability, Short Term Disability
• Critical Illness, Accident, Hospital Indemnity
• Legal Benefits, Identity Theft Protection
• Pet Insurance and Auto/Home Insurance.

Part-time are eligible for all of the above except Medical. On Call are not eligible for any of the above except 401k

**Placement within the wage range for this position is determined by years of experience, qualifications, and demonstrated ability to perform the essential functions.**

Responsibilities:

• Coordinates with all departments to verify readiness of room, meals, medications, and special services upon the residents' arrival.
• Responsible for coordinating consumers inquires whether in person or by telephone and converting them into admissions, as possible.
• Responsible for completing admission paperwork within 24 hours of admission (or next business day).
• Assists in obtaining resident medical records and resident medical information from hospitals, doctor's office, etc.
• Assist families and residents in understanding policies and procedures of the facility and charges made for services rendered.
• Assist residents and families in adjusting to the new environment of the facility by working closely with all departments to ensure that all concerns are addressed.
• Responsible for following up with residents and families to ensure they are satisfied with the service.
• Responsible for entering referral information into electronic health record system (accepted, pending, denials)

Qualifications:

• High school diploma.
• Degree in health care management, medical social work or marketing is desirable.
• Exposure to and understanding of the health deliver system, medical vocabulary, and background or interest in sales is desirable.
• Must possess current health certificate/examination required by State Agencies.
• 3-5 years of customer service experience in similar role in a health care setting
• Understands and applies training from in-service education and has ability to instruct personnel during training education and staff meetings.

Avalon Health Care Group is an Equal Opportunity Employer