Admissions Counselor I - Office of Admissions
Austin, Texas
Employer: Transforce
Industry:
Salary: $43000 per year
Job type: Full-Time
Job Posting Title:
Admissions Counselor I - Office of Admissions
Office of Admissions
All Applicants
40
Non-Exempt
Sep 03, 2024
Expected to Continue
HOUSTON, TX
General Notes
Must be eligible to work in the United States on a full-time basis for any employer.
Purpose
The position oversees a large, important, demanding territory within the Houston region and therefore requires an Admission Counselor specifically to meet the needs. Without this, the Houston Admissions team would not be able to actively recruit prospective students and provide the utmost customer service to our prospective students, parents and counselors in our demanding areas.
Responsibilities
Bachelor's degree. Experience providing customer service. Experience using Microsoft Office and standard office equipment. Experience in preparing and conducting presentations. Experience assisting or counseling students. Strong interpersonal and organizational skills. Ability to manage multiple tasks, projects, and priorities. Excellent written and verbal communication skills; professional demeanor. Proficiency in Microsoft Office.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
Bilingual in Spanish and English. More than two years of customer service experience. Admissions experience and/or experience working with students on a university or college campus as an orientation or peer advisor, resident assistant, student ambassador, or with other student service-oriented departments or organizations. Experience with UT Austin policies, procedures, and programs. Direct experience working for a competitive and highly selective institution. Advanced experience using Microsoft Office and customer databases. Ability to communicate professionally and empathetically with parents and students. Experience in a fast-paced environment. Demonstrated ability to successfully build, nurture, and balance professional relationships to achieve tasks. Familiarity with The University of Texas at Austin's academic offerings and student life.
Driving Required
This job requires a class "C" operator's driver's license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing).
Salary Range
$43,000
Working Conditions
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
A criminal history background check will be required for finalist(s) under consideration for this position.
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
Admissions Counselor I - Office of Admissions
- ---
Office of Admissions
- ---
All Applicants
- ---
40
- ---
Non-Exempt
- ---
Sep 03, 2024
- ---
Expected to Continue
- ---
HOUSTON, TX
- ---
General Notes
Must be eligible to work in the United States on a full-time basis for any employer.
Purpose
The position oversees a large, important, demanding territory within the Houston region and therefore requires an Admission Counselor specifically to meet the needs. Without this, the Houston Admissions team would not be able to actively recruit prospective students and provide the utmost customer service to our prospective students, parents and counselors in our demanding areas.
Responsibilities
- Communicate with and engage prospective students throughout the college selections, admissions, and enrollment process on an individual basis via phone, email, and in-person meetings.
- Drive personal vehicle, rental vehicle, or university vehicle to accomplish tasks. Engage and communicate with prospective students throughout the college selections, admissions and enrollment processes both in-person and using various communication tools.
- Maintain strong relationships with high school, district, alumni, community stakeholders, business and educational contacts in assigned territory. Conduct presentations on the undergraduate experience, value of a degree, and admission process of The University of Texas at Austin. Represent the university at regional, school and community college fairs and programs. Travel frequently to and throughout assigned territory to implement recruitment strategy.
- Serve as file reviewer for admission. Meet numeric, chronological and qualitative reading goals and participate in scholarship award process.
- Using strategic planning, data and assessments to understand assigned territory, plan and coordinate all aspects of general high school and student-based outreach and recruitment activities, including scheduling, reporting and assessment. Coordinate recruitment and outreach in community colleges and organizations within assigned territory.
- Work towards advancing the goals of the Office of Admissions. Use and update the office's customer relationship management system (CRM) in a timely and efficient manner. Maintain active communication with Admissions team and other related offices as necessary. Assist other staff with territory event programming and support general recruitment programming and initiatives for the Office of Admissions.
Bachelor's degree. Experience providing customer service. Experience using Microsoft Office and standard office equipment. Experience in preparing and conducting presentations. Experience assisting or counseling students. Strong interpersonal and organizational skills. Ability to manage multiple tasks, projects, and priorities. Excellent written and verbal communication skills; professional demeanor. Proficiency in Microsoft Office.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
Bilingual in Spanish and English. More than two years of customer service experience. Admissions experience and/or experience working with students on a university or college campus as an orientation or peer advisor, resident assistant, student ambassador, or with other student service-oriented departments or organizations. Experience with UT Austin policies, procedures, and programs. Direct experience working for a competitive and highly selective institution. Advanced experience using Microsoft Office and customer databases. Ability to communicate professionally and empathetically with parents and students. Experience in a fast-paced environment. Demonstrated ability to successfully build, nurture, and balance professional relationships to achieve tasks. Familiarity with The University of Texas at Austin's academic offerings and student life.
Driving Required
This job requires a class "C" operator's driver's license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing).
Salary Range
$43,000
Working Conditions
- May work in extreme temperatures
- May work around standard office conditions
- Repetitive use of a keyboard at a workstation
- Use of manual dexterity
- Lifting and moving
- Resume/CV
- 3 work references with their contact information; at least one reference should be from a supervisor
- Letter of interest
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
- ---
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
- ---
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
- ---
A criminal history background check will be required for finalist(s) under consideration for this position.
- ---
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
- ---
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
- ---
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
- ---
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
- E-Verify Poster (English) [PDF]
- E-Verify Poster (Spanish) [PDF]
- Right To Work Poster (English) [PDF]
- Right To Work Poster (Spanish) [PDF]
- ---
Created: 2024-09-07
Reference: iizchCHEpmeU
Country: United States
State: Texas
City: Austin
ZIP: 78749
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