Admissions Specialist - Fulltime Days

Admissions Specialist - Fulltime Days

We're looking for qualified Admissions Specialist to join our Texas Health family. Is that you?

Work location: Texas Health Prosper - 1970 W University Dr. Prosper TX, 75078

Work hours: Fulltime Shift | 40 hrs/ wk. | Monday through Friday | 7:30am - 4:00pm | Must be available for 1 week of system training in Arlington, TX 76011

Admitting Department highlights:

• Great working environment with plenty of learning opportunities.
• Opportunity to work in a fast pace multi department environment.
• Ability to interact and become familiar with all other hospital departments.
• Friendly family-orientated environment.

Here's What You Need

• H.S. Diploma or Equivalent Required
• 1 Year Relevant Customer Service experience Required
• 2 Years Professional office/healthcare experience Preferred
• CHAA - Certified Healthcare Access Associate 12 Months Preferred And
• CPI - Crisis Prevention Intervention Training 90 Days Required
• Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.
• Excellent data entry, numeric, typing and computer navigational skills, with attention to details.
• Proficient computer skills, medical terminology, Epic, Microsoft Office and assorted software programs.
• Exhibits a pleasant, professional, polished presence exhibiting the ability to troubleshoot utilizing critical thinking skills.
• Requires exceptional listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette..
• Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations.
• Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during life changing events, while demonstrating exceptional customer service skills.
• Demonstrates ability to manage multiple, changing priorities in an effective and organized manner and appropriately escalating concerns to leadership

What You Will Do

• As a compassionate member of the care team will welcome patients and their families when they arrive, putting them at ease and setting the tone for the rest of the visit.
• During the patient interaction, accurately gathers complete demographic information to ensure electronic health record integrity consistent with high reliability organization principles.
• To ensure a seamless visit, identifies correct network coverage and obtains and/or validates healthcare benefits and/or pre-certification for applicable tests and/or procedures. These efforts maximize reimbursement for services rendered.
• Educates patients and/or families about applicable legal, ethical, and compliance documents; ensures regulatory consents are signed by the appropriate parties.
• Engages with patients in understanding their financial obligations based on the financial policy and accurately prepares estimates to collect co-payments, self-pay deposits, and patient balances.

Additional perks of being a Texas Health Admissions Specialist

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
• A supportive, team environment with outstanding opportunities for growth.

Entity Highlights:

Texas Health Neighborhood Care and Wellness Prosper, a part of Texas Health Presbyterian Hospital Plano, serves the Prosper, Celina, Little Elm, Cross Roads and surrounding Collin County communities. Texas Health Prosper provides outpatient and emergency care close to home for the growing communities of Prosper and surrounding areas.

Texas Health Prosper offers comprehensive medical services that include Outpatient Screening and Diagnostic Imaging (MRI, CT, Xray, Fluoro, Ultrasound, Mammography and Bone Density), a Community Fitness Center, Physical Therapy, Hand Therapy, a 24/7 Emergency Department, and physician offices. You belong here.

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we've won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

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