Summary

This position is located at MWR Marketing Department Fort Bliss, TX.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

This job is open to

• The public
  
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Videos

Duties

• In person and over the phone sales solicitation, to include sales presentations. Establish sales quotas.
• Ensuring client satisfaction from beginning to end, offering client direction, installs and proof of performance.
• Billing and tracking of current outstanding invoices and payment processing.
• Maintaining and updating spreadsheet data and record keeping via digital and paper files.
• Coordinate sponsor placement at MWR events and attend events to ensure client satisfaction.

Requirements

Conditions of Employment

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one year probationary period may be required.
• Satisfactorily complete an employment verification (E-Verify) check.
• Completed and signed DA Form 3433 is required prior to entrance on duty.
• Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
• Must be able and willing to work days, nights, weekends, and special events as needed.

Qualifications

QUALIFICATION REQUIREMENTS:

Must have good writing and customer service skills.

Must be able to work with little supervision.

Must be able to type 40 words per minute.

Data entry experience required.

Must be able to read and comprehend the English language.

Prior telemarketing experience required.

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration:

• The Area of Consideration for this vacancy announcement is worldwide. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)

Manual Applications:

• If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 2:00pm MST by 06/24/2024 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.

PCS Costs

• Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.

Pay-Band (NF or CY) Allowances and Differentials

• This is a pay-banded position.
• Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
• Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.

Incentives and Bonuses

• Incentives will not be paid.

Please check out our Applicant Information Kit:

• It contains additional information applicants may find useful when applying for our jobs. (To view the kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit.pdf ).

Other:

• Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/
• Additional referrals may be made from this vacancy announcement for up to 60 days after the closing date.
• Any individual who was required to register with Selective Service and who is not registered or knowingly and willfully did not register before the requirement terminated or became inapplicable to the individual, will not be appointed.
• Pay setting rules will apply to current/former employees IAW AR 215-3.

• Benefits
  
  Review our benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants can claim the following eligibilities:

• NAF Preference - Involuntarily Separated From the Military
• NAF Preference - Spouse Employment Preference (SEP)
• NAF Priority Consideration - Business Based Action
• NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
• NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
• NAF Priority Consideration - Outside Applicant Veteran (OAV)
• NAF Priority Consideration - Parent of a Veteran (OAV)
• NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)

• Benefits
  
  Review our benefits
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  The following documents must be submitted with your application:
  
  
  • Resume
  
  
  The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
  
  
  • Cover Letter
  • DD-214/ Statement of Service
  • DA Form 3433, Marriage Certificate (ONLY if claiming Military Spouse Preference)
  • PCS Orders
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
• How to Apply
  
  You may submit your application package using one of the two methods identified below:
  
  1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 12439721. Announcement closes at 11:59 PM Eastern Time on the closing date listed on this announcement.
  2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.
  
  
  Agency contact information
  
  Nina Maxwell
  
  Phone
  
  (915) 568-7108
  
  Email
  
  nina.l.maxwell.naf@army.mil
  
  Address
  
  EQ-NAF-W6CLAA US ARMY GARRISON FT BLISS
  
  DO NOT MAIL
  
  Fort Bliss, TX 79916
  
  US
  
  Next steps
  
  Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

The following documents must be submitted with your application:

• Resume

The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:

• Cover Letter
• DD-214/ Statement of Service
• DA Form 3433, Marriage Certificate (ONLY if claiming Military Spouse Preference)
• PCS Orders
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action

How to Apply

You may submit your application package using one of the two methods identified below:

1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 12439721. Announcement closes at 11:59 PM Eastern Time on the closing date listed on this announcement.
2. Manually: Please refer to the "Additional Information" section of this announcement for instructions.

Agency contact information

Nina Maxwell

Phone

(915) 568-7108

Email

nina.l.maxwell.naf@army.mil

Address

EQ-NAF-W6CLAA US ARMY GARRISON FT BLISS

DO NOT MAIL

Fort Bliss, TX 79916

US

Next steps

Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request