Agency Office Manager

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

The Labor and Workforce Development Agency (LWDA) is seeking a highly motivated leader to serve as the Agency's Office Manager. This position will help support the daily operations of the Agency in the areas of policy, fiscal and administrative services.

Under the general direction of the Agency Operations Officer [Staff Services Manager II (SSM II)], the Agency Office Manager (SSM I) plans, organizes, directs, and supervises the work of the Fiscal Policy and Administration unit, which includes multidisciplinary professional and technical staff. The SSM I has supervisory and leadership responsibilities and actively participates as member of the Agency's management team.

The person in this role will stay up to date on the necessary skills, tools, and methods for their tasks, and communicate clearly with local agencies, the public, and other employees. They are also responsible for supervising support staff, ensuring their duties are carried out effectively and in line with LWDA policies on attendance, leave, and workplace behavior.

Join us in making a difference in the lives of California's workforce.

Location: This position is located at the Labor and Workforce Development Agency headquarters within the Employment Development Department building at 800 Capitol Mall, Sacramento, CA 95814. The surrounding area includes the Capitol Building, various historic government offices, a surplus of restaurants, and the Golden One Center Downtown Commons.

We place equal importance on fostering an inclusive applicant pool where we value candidates' abilities demonstrated through their diverse experiences. We want to encourage applicants to apply, regardless of whether they possess all the qualities listed below. We encourage applicants with diverse professional backgrounds, life experiences, and perspectives to apply. Your unique strengths and potential contributions are valuable to us and the communities we serve.

You will find additional information about the job in the Duty Statement .

Working Conditions

Visa Sponsorship
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• STAFF SERVICES MANAGER I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-452624

Position #(s):
397-100-4800-003

Working Title:
Agency Office Manager

Classification:
STAFF SERVICES MANAGER I $6,963.00 - $8,650.00

# of Positions:
1

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Work Shift:
8:00 am - 5:00 pm

Work Week:
Monday - Friday

Department Information The California Labor & Workforce Development Agency (LWDA) is a dynamic Executive Branch Agency that stands at the forefront of driving positive change by protecting and empowering California's workforce and economy. LWDA supports and oversees seven departments, panels, and boards in our shared mission to ensure safe and fair workplaces, deliver critical worker benefits, and promote good jobs for all. Working toward our vision of an inclusive California economy, we welcome applicants who strive to contribute to our organizational success.
Department Website: https://www.labor.ca.gov

Special Requirements

It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov .

Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions' section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the "Explanations" section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the "Equal Employment Opportunity" questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment

To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

Click the examination link below for more information and to take the exam:

Staff Services Manager I Bulletin

For more information about the State hiring process, click here . To watch tutorials on how to apply for a State job, click here .

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 10/17/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Labor and Workforce Development Agency
Mail In Address
Attn: Attn: Job Control #452624
Human Resource Services Division, MIC 54
PO Box 826880
Sacramento , CA 94280-0001

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Labor and Workforce Development Agency
Drop Off Address
Job Control #452624
EDD/Human Resource Services Division (6th floor solar)
722 Captiol Mall
Sacramento , CA 95814

08:00 AM - 04:30 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is Required.
  Please see "Statement of Qualifications Requirements" section for more information about the SOQ.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ample experience working with the merit system, civil service laws, SPB and CalHR rules and policies.
• Demonstrates leadership and ethical behavior, building trust through clear expectations and principles.
• Ability to research and apply state laws, rules and regulations governing staff and administrative services.
• Capable of identifying key principles and developing policies, procedures, and protocols to enhance programs and services in collaboration with internal and external partners.
• Communicates clearly and respectfully, using appropriate methods such as writing, speaking, or other forms of communication.
• Promotes a collaborative and cohesive team environment, recognizing that effective teamwork is essential for achieving success in this role.
• Adapts to changing assignments with flexibility, while maintaining accuracy.
• Researches, understands, and simplifies complex information to share key details with leadership.
• Ability to evaluate information with consideration for impact, risk, and long-term needs when making decisions or recommendations.
• Experienced in creating and implementing action plans, with training and experience in project management.
• Experience as a California state employee in areas such as human resources, budgeting, accounting, contract administration, procurement, facilities management, and/or business services.

Benefits Benefit information can be found on the CalHR website, www.calhr.ca.gov , and the CalPERS website, www.calpers.ca.gov .

Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: https://www.labor.ca.gov
Hiring Unit Contact:
Isaac Garcia-Long
(916) 530-1734
Isaac.GarciaLong@labor.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Isaac Garcia-Long
(916) 530-1734
Isaac.GarciaLong@labor.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications Requirements
A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Resumes and/or Cover Letters DO NOT take the place of the SOQ. Applications received without an SOQ may not receive further consideration and may be excluded from the hiring process.
The Statement of Qualifications (SOQ) outlines how your background, training, education, and skills align with this role. It's crucial for demonstrating your ability to communicate effectively in writing. Resumes, cover letters, and other documentation cannot replace the SOQ. Failure to submit one will result in disqualification, as will not adhering to the SOQ guidelines or submitting an incomplete SOQ. Applicants who do not follow the instructions for an SOQ, or who submit an incomplete SOQ, may be disqualified.
Instructions:

Your SOQ must be no more than two pages, use one-inch margins, and an 11-point professional font.

You must answer the following statement in your response:

Briefly summarize the reasons for your interest in this position and how your prior experience qualifies you for it.

Additional Department Information

Click on the link to complete the Recruitment Survey : Recruitment Survey

Merit System Principles
Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.