California Correctional Healthcare Services (CCHCS) seeks to fill a Permanent/Full Time Associate Governmental Program Analyst position in the Healthcare Invoicing Section (HIS). Under the general direction of the Staff Services Manager I, the Associate Governmental Program Analyst performs a variety of complex technical analytical duties in the California Correctional Health Care Services (CCHCS), Healthcare Invoicing Section (HIS), Appeals Team . All HIS positions may require periodic and varying amounts of overtime and travel.

You will find additional information about the job in the Duty Statement .

Working Conditions

Located less than 30 minutes from Sacramento and Lodi, the progressive city of Elk Grove offers a great mix of newly developed housing, business projects, and recreational opportunities. You will enjoy working at our campus-style office complex with free parking, and perhaps even call Elk Grove home.

Positions eligible for hybrid telework, must be in accordance with the Statewide Telework Policy and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
• STAFF SERVICES ANALYST

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-437710

Position #(s):
042-410-5393-813

Working Title:
AGPA/SSA

Classification:
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,329.00

Shall Consider:
STAFF SERVICES ANALYST
$3,640.00 - $6,093.00

# of Positions:
1

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Department Information
Vision

We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs.

Mission

To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment.

The California Department of Corrections and Rehabilitation (CDCR) and the California Correctional Health Care Services (CCHCS) are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of cultural backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department.

CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.

This position is located in the Healthcare Invoicing Section, which is responsible for processing health care claims for hospitals, physicians, ambulances, registries, and other health care providers. Additionally, this attentive team supports cost containment projects including auditing for and collecting on payment errors due to improper billing.

This advertisement is for an Analyst position located at HQ in Elk Grove, Sacramento County. Please indicate the position number on your application:
042-410-5393-813.

Please note: Main communication for this position will be through email. Please ensure you have a valid email address on your application.

Special Requirements

Please do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.

Possession of Minimum Qualifications (MQ) will be verified prior to interview and/or appointment. If you are meeting MQ's with education, you must include your unofficial transcripts/diploma for verification . Official transcripts may be required upon appointment. If it is determined an applicant does not meet the MQ's, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services .

Candidates new to CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis (TB) testing prior to appointment followed by department annual TB testing/evaluation thereafter.

When submitting supporting documents, PDF file format is preferred.

CCHCS utilizes E-Verify to confirm candidate's identity and employment authorization. For more information about E-Verify, you may go to www.e-verify.gov .

This advertisement may be used for other vacancies that occur during the life of this recruitment.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 7/5/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

California Correctional Health Care Services
Attn: A.H.
Classification and Pay
P.O. Box 588500, D-1, Personnel
Elk Grove , CA 95758

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

California Correctional Health Care Services
A.H.
8280 Longleaf Drive, Bldg. D-1, Suite 101

Elk Grove , CA 95758

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A Statement of Qualifications is REQUIRED and must be submitted with your Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the "Statement of Qualifications" section below for specific requirements.
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of: Principles, practices, and trends of public and business administration, management, and supportive staff services such as budgeting, personnel, and management analysis; government functions and organization; and methods and techniques of effective conference leadership.

Ability to: Reason logically and creatively and utilize a variety of analytical techniques to resolve complex governmental and managerial problems; develop and evaluate alternatives; analyze data and present ideas and information effectively both orally and in writing; consult with and advise administrators or other interested parties on a wide variety of subject-matter areas; and gain and maintain the confidence and cooperation of those contacted during the course of work; coordinate the work of others act as a team or conference leader; and appear before legislative and other committees.

SPECIAL PHYSICAL CHARACTERISTICS

Persons appointed to this position may be reasonably expected to exert up to 10 pounds of force occasionally and/or negligible amount of force frequently or to constantly lift, carry, push, pull, or otherwise move objects. Involves sitting most of the time, but may involve walking or standing for brief periods of time.

SPECIAL PERSONAL CHARACTERISTICS

Demonstrated ability to act independently, open-mindedness, flexibility, and tact.

Benefits
Benefit information can be found on the CalHR website, www.calhr.ca.gov , and the CalPERS website, www.calpers.ca.gov .

Information on benefits afforded by membership in the California Public Employees Retirement System Benefit can be found on the California Department of Human Resources (CalHR) website at www.calhr.ca.gov/employees/pages/salary-and-benefits.aspx .

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR web site at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx .

Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Human Resources Contact:
When sending an email, include: job control (JC) # 437710 and position # 042-410-5393-813.
(000) -
cchcshrecos@cdcr.ca.gov
Hiring Unit Contact:
Megan Bartolus
(916) 691-3818
megan.bartolus@cdcr.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
CCHCS EEO Office
(000) -
CCHCS_EEO@cdcr.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications Instructions

A STATEMENT OF QUALIFICATIONS (SOQ) IS REQUIRED. APPLICATIONS RECEIVED WITHOUT AN SOQ WILL NOT BE CONSIDERED.

NOTE: Resumes, cover letters, and other materials will not be accepted in place of the required SOQ.

• Applicant must answer the questions listed below in numerical order.
• SOQ shall not exceed two (2) pages in length, single-spaced, 12 point Arial font, and be in justified paragraph format and each response should be numbered accordingly.
• Please make sure your responses specifically relate to and answer each question.
• Applications submitted without an SOQ will be disqualified. Additionally, generic SOQ's and SOQ's that do not follow direction will be disqualified.

Please explain your experience as it relates to the following questions below:

1) Please indicate your experience and knowledge in the areas of customer service.

2) Describe your time management skills and ability to manage complex tasks with competing priorities and managing deadlines.

3) Describe the skills or abilities you possess that will strengthen and support a high performing team. Include an example of a time your participation was instrumental in helping a team achieve an objective.

Additional Information

PRIORITY CONSIDERATION WILL BE GIVEN TO RE-EMPLOYMENT, DEPARTMENTAL RESTRICTION OF APPOINTMENT, STATE RESTRICTION OF APPOINTMENT, AND SURPLUS CANDIDATES.

All methods of appointment may be considered.

To obtain list eligibility for the AGPA and/or SSA classifications, you must first take and pass the AGPA or SSA examinations.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.