Air Logistics Warehouse Coordinator FA-OW

Los Angeles, California


Employer: Kuehne Nagel
Industry: Freight Logistics & Customer Service
Salary: Competitive
Job type: Full-Time

Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Los Angeles site is looking for a new Air Logistics Warehouse Specialist to join our Air Logistics team.

Your Role

Research Shipments in the Kuehne + Nagel Inc System.Orchestrating office and warehouse personnel locating / consolidating shipments to be moved and loaded.Working with CFS leadership to orchestrate preloaded trailers to be recovered.

Your Responsibilities

  • Orchestrating office and warehouse personnel locating / consolidating shipments to be moved and loaded.
  • Working with CFS leadership to orchestrate preloaded trailers to be recovered.
  • Continuous inventory review to ensure that it is accurate with freight movement.
  • Work to drive process improvements that support the 3rd party CFS partner
  • Utilizing workflow tools / dashboards to drive visibility of freight movement / completion of life cycle while at the CFS.
  • Work within Import Gateway team to support freight recovery, shipments in the CFS and equipment returns to air and ocean partners.
  • Check in truck drivers and collect proper ID per TSA regulations
  • Print paperwork and resolve issues through email correspondence
  • Understand and follow TSA and US Customs regulations
  • Other job functions as needed on the day to day
  • Working with Inventory and ensuring to communicate with the branch to ensure cargo is not sitting longer than 15 days in the CFS
  • Team member responsible for the accurate and timely submission of customs entries for clearance of in-bound cargo through US Customs and facilitating the delivery of freight to customers.
  • Follow SOPS for each customer on the correct method and data required for preparing an entry.
  • Track and trace shipments and coordinate with steamship lines, freight forwarders and CFS on the availability of imported shipments
  • Organize the work area to identify the status of every file through every phase of the CBP entry process.
  • Primarily responsible for providing effective customer service for all internal and external customers by utilizing in-depth
  • knowledge of operational (import or export) processes.
  • Manage customer relationship in assigned accounts.
  • Proactively provide shipment status and notify customers of any delays regarding arrival, delivery or dispatch of shipments.
  • Ensure Standard Operating Procedures are available for each account serviced. Follow SOP in performance of all operational processes.
  • Co-ordinate with overseas offices, agents, customers and domestic vendors for timely shipments in assigned accounts
  • Address customer concerns, trouble shoot errors, provide timely feedback on service failures and follow up on escalations.
  • Review exception reports regularly, identify and resolve discrepancies.
  • Provide back-up support in assigned departments.


Your Skills and Experiences

  • Minimum: High School or Technical degree
  • 2+ Years experience in a similar role
  • Ability to lift 50+ lbs and pallet stacking
  • Proficiency in basic computer operations, including data entry, email communication, and navigating software interfaces


Good Reasons to Join

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage for this position is $23.00. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-onsite

Created: 2024-06-13
Reference: US2062845
Country: United States
State: California
City: Los Angeles
ZIP: 90291