Airport Customer Service Agent - ILM
Wilmington, North Carolina
Employer: Unifi
Industry:
Salary: Competitive
Job type: Part-Time
Requirements and Description
Summary
Unifi Customer Service Agents are the face of the company and our clients. Superior Customer Service skills are required. This is a customer-facing role, providing first-class customer service to everyone on a daily basis.
SPECIFIC HOURS: You MUST be available during one the following hours block, at least 3-4 consecutive days per week. A WEEKEND DAY IS REQUIRED. (ex: Sun- Wed OR Wed- Sat.)
0400-1200, 9:30-5:30pm, 2:00pm-9:00pm
*IF YOU DO NOT HAVE AVAILABILITY DURING THESE HOURS PLEASE DO NOT APPLY*
Responsibilities
Basic Qualifications
Benefits
We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!
"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."
Summary
Unifi Customer Service Agents are the face of the company and our clients. Superior Customer Service skills are required. This is a customer-facing role, providing first-class customer service to everyone on a daily basis.
SPECIFIC HOURS: You MUST be available during one the following hours block, at least 3-4 consecutive days per week. A WEEKEND DAY IS REQUIRED. (ex: Sun- Wed OR Wed- Sat.)
0400-1200, 9:30-5:30pm, 2:00pm-9:00pm
*IF YOU DO NOT HAVE AVAILABILITY DURING THESE HOURS PLEASE DO NOT APPLY*
Responsibilities
- Assists passengers with their baggage pick-up.
- Assists passengers to resolve issues with their delayed, lost, or damaged items.
- Utilizes computer software to track and catalog luggage.
- Handles customer interaction with class in an efficient, effective, and professional manner.
- Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
- Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Basic Qualifications
- Must be a local (in-state) resident.
- High School diploma or GED.
- Valid In-State Driver's License.
- Ability to pass a pre-employment drug screen.
- Ability to pass up to a 10-year background check.
- Must be at least 18 years of age.
- Must have 3 years of customer facing experience.
- Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Must complete ramp and SIDA training to obtain airport authority identification security.
- Must be able to carry heavy items up and down jetway stairs.
- Must be able to be alert to moving vehicles or aircraft and use radio equipment.
Benefits
We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement!
"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."
Created: 2024-09-08
Reference: 2986
Country: United States
State: North Carolina
City: Wilmington
ZIP: 28409
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