Ambassador - Woodland Hills, CA
Woodland Hills, California
Employer: LAZ Parking
Industry: Customer Service Plus Operations
Salary: $17.25 per hour
Job type: Part-Time
Benefits of joining the LAZ Family:
Employee Referral Program- $150
Pay Active - On-demand access to earned wages, get up to 50% of your earned wages immediately.
401(k) with Employer Match
Transit and Commuter Benefits in Select Markets
Schedule: Fulltime - MUST work weekends & some late nights
Rate: $17.25/hr.
LAZ Parking is one of the largest fastest growing companies in the Nation! Come join our team!
The Spirit of the Position:
The Ambassador greets and creates a welcoming atmosphere for our customers and clients.
What will I do?
Greet customers by name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
Assist customers in lobbies, lanes, and in the parking office; help direct traffic.
Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude.
Add/delete accounts, and key in required information from monthly applications in the parking revenue control system.
Assist with cashiering functions as needed.
Oversee general maintenance of the garage - sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, etc.
Maintain and repair any malfunctioning parking equipment to ensure appropriate access to customers.
Complete other related duties as assigned.
Experience:
Strong customer service experience.
Cash handling experience is preferred but not required.
Parking industry experience is preferred but not required.
Skills:
Willingness to be flexible, work multiple facility locations.
Ability to handle challenging and at times, emotionally charged situations.
Ability to speak, read, and comprehend the English language.
Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
Physical Demands:
Willingness to work in the elements - heat, wind, snow, rain, etc.
Ability to lift, push and pull at least 10 pounds.
Ability to stand, walk and run for extended periods of time.
Ability bend, stoop, squat and lift frequently throughout a shift.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Non-Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
This Employer participates in E-Verify.
Employee Referral Program- $150
Pay Active - On-demand access to earned wages, get up to 50% of your earned wages immediately.
401(k) with Employer Match
Transit and Commuter Benefits in Select Markets
Schedule: Fulltime - MUST work weekends & some late nights
Rate: $17.25/hr.
LAZ Parking is one of the largest fastest growing companies in the Nation! Come join our team!
The Spirit of the Position:
The Ambassador greets and creates a welcoming atmosphere for our customers and clients.
What will I do?
Greet customers by name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
Assist customers in lobbies, lanes, and in the parking office; help direct traffic.
Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude.
Add/delete accounts, and key in required information from monthly applications in the parking revenue control system.
Assist with cashiering functions as needed.
Oversee general maintenance of the garage - sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, etc.
Maintain and repair any malfunctioning parking equipment to ensure appropriate access to customers.
Complete other related duties as assigned.
Experience:
Strong customer service experience.
Cash handling experience is preferred but not required.
Parking industry experience is preferred but not required.
Skills:
Willingness to be flexible, work multiple facility locations.
Ability to handle challenging and at times, emotionally charged situations.
Ability to speak, read, and comprehend the English language.
Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
Physical Demands:
Willingness to work in the elements - heat, wind, snow, rain, etc.
Ability to lift, push and pull at least 10 pounds.
Ability to stand, walk and run for extended periods of time.
Ability bend, stoop, squat and lift frequently throughout a shift.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Non-Exempt
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
This Employer participates in E-Verify.
Created: 2024-09-28
Reference: 0600d89f-9326-40c9-bafb-d278be8b72f1
Country: United States
State: California
City: Woodland Hills
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