Answering Service Attendant - Part Time - Evenings - Green

This is a part-time benefit eligible position with an evening shift located at Scripps Green Hospital La Jolla.

Join the Scripps Health team and work alongside passionate caregivers and provide patient-centered healthcare. Receive endless appreciation while you build a rewarding career with one of the most respected healthcare organizations nationwide.

Why join Scripps Health?

AWARD-WINNING WORKPLACE:

• #5 in Fortune Best Workplaces in Health Care 2023
• #78 in 2023 PEOPLE Companies that Care
• #95 in Fortune 100 Best Companies to Work for 2023
• Recognized by Newsweek as one of America's Greatest Workplaces for Diversity in 2024
• Nearly a quarter of our employees have been with Scripps Health for over 10 years.

The Answering Service Attendant answers calls and routine inquiries, routing to intended destination. Appropriately responds to and documents emergency situations, per policy and guidelines. Acts as a part of a team, including training new employees. Pages physicians, security or employees as appropriate via radio, pagers, computer, or over-head PA system. Follows all documentation procedures. Completes additional task such as sorting and mailing messages during downtime, delivering messages to physician offices and completing and distributing daily sheets. After physician office hours, answers and documents patient calls, contacting appropriate on-call physician as necessary. Maintains physician on call schedules at each work station, in on-call change book and on current monthly schedules.

Qualifications
Required Experience/Specialized Skills:

• Strong customer service skills, computer skills, and ability to work in fast pace environment using repetitive hand motion with the ability to multi-task.

Preferred Education/Experience/Specialized Skills/Certification:

• Medical terminology, health care experience, and Call Center/PBX/Answering Service experience.