AppleCare Product Eng. Project Manager, Service Systems Readiness
Austin, Texas
Summary
Apple is a place where extraordinary people gather to do their best work. Together we create products and experiences people once couldn't have imagined - and now can't imagine living without. If you're excited by the idea of making a real impact and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job... Just be prepared to dream big.
We are strengthening our team and we are seeking a creative Systems Readiness Program Manager. We feature a collaborative environment with smart people and groundbreaking technologies. Join us and make a difference!
As part of the AppleCare Worldwide organization, you will be responsible for the end-to-end oversight and coordination of large-scale, complex programs that support AppleCare products business strategies, systems requirements, and implementation. Additionally, you will lead NPI readiness and changes to sustaining product configuration and documentation requirements.
Description
Project manage NPI project plans, track open issues, communicate project updates and manage project deadlines independently
Investigates and resolves complex product setup and support issues
Key participant in project UAT's and systems integration
Manages multiple complex projects simultaneously
Analyzes and resolves issues including large data sets to determine root causes and recommends solutions
Identifies product and business trends to document, investigate, escalate, track and resolve issues
Commit to identifying and communicating innovative ideas to improve processes and performance
Daily work in SAP, Agile, GCRM and Excel
Provide clear input to the project team on schedule, issues, and deliverables related to master data management
Drive timely systems setup to support new product introduction (NPI) as well sustaining business, globally
Participate in continuous process improvements focused on systems architecture, reporting, and data analysis efficiencies
Apple is a place where extraordinary people gather to do their best work. Together we create products and experiences people once couldn't have imagined - and now can't imagine living without. If you're excited by the idea of making a real impact and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job... Just be prepared to dream big.
We are strengthening our team and we are seeking a creative Systems Readiness Program Manager. We feature a collaborative environment with smart people and groundbreaking technologies. Join us and make a difference!
As part of the AppleCare Worldwide organization, you will be responsible for the end-to-end oversight and coordination of large-scale, complex programs that support AppleCare products business strategies, systems requirements, and implementation. Additionally, you will lead NPI readiness and changes to sustaining product configuration and documentation requirements.
Description
Project manage NPI project plans, track open issues, communicate project updates and manage project deadlines independently
Investigates and resolves complex product setup and support issues
Key participant in project UAT's and systems integration
Manages multiple complex projects simultaneously
Analyzes and resolves issues including large data sets to determine root causes and recommends solutions
Identifies product and business trends to document, investigate, escalate, track and resolve issues
Commit to identifying and communicating innovative ideas to improve processes and performance
Daily work in SAP, Agile, GCRM and Excel
Provide clear input to the project team on schedule, issues, and deliverables related to master data management
Drive timely systems setup to support new product introduction (NPI) as well sustaining business, globally
Participate in continuous process improvements focused on systems architecture, reporting, and data analysis efficiencies
Created: 2024-09-11
Reference: 200546744
Country: United States
State: Texas
City: Austin
ZIP: 78749
About Apple
Founded in: 1976
Number of Employees: 154000
Website: https://www.apple.com/
Career site: https://www.apple.com/careers/us/
Wikipedia: https://en.wikipedia.org/wiki/Apple_Inc.
Instagram: https://www.instagram.com/apple/
LinkedIn: https://www.linkedin.com/company/apple