Application Engineer
Hillsboro, Oregon
Employer: Prosum Inc.
Industry: Data Engineer
Salary: $95000 - $102000 per year
Job type: Full-Time
Job Summary:
Our client is looking for a Field Application Engineer.This engineer will be supporting our Client's Service Manager. The position will be responsible for providing related technical applications support for the development and implementation of our client's products.
1. Interfacing Reticle inspection Die to Database software development engineering team to provide a customer product diagnosis and possible problem solution of products.
2. Providing liaison between customer and applications programmer for customer requests involving change in applications.
3. Providing customer technical training including on-site training and generating best known method documents, application notes and other training materials.
4. Developing technical presentations and conducting demonstrations on
5. Assisting sales staff to prepare product specification and negotiating a customer's took purchase specifications.
6. Working together with field service engineers to give customer application support at customer site in timely manner, as well as an installation of products.
7. Building and maintaining customer satisfaction through clear and consistent communication and sharing collective knowledge.
Field Service Engineering
• Receives service calls from customers. Determines customer need or problem and responds accordingly.
• May provide over-the-phone consultation and advice to customer, may need to respond to emergency customer situation or may schedule and repair Company's products at customer site.
• Performs preventative maintenance on Company products.
• Establishes and manages a local maintenance service structure.
• Inspects and evaluates customer usage of Company products.
• Provides training to customers in usage and maintenance of Company products
Requirements for the Role:
Please view our Privacy Policy.
Our client is looking for a Field Application Engineer.This engineer will be supporting our Client's Service Manager. The position will be responsible for providing related technical applications support for the development and implementation of our client's products.
1. Interfacing Reticle inspection Die to Database software development engineering team to provide a customer product diagnosis and possible problem solution of products.
2. Providing liaison between customer and applications programmer for customer requests involving change in applications.
3. Providing customer technical training including on-site training and generating best known method documents, application notes and other training materials.
4. Developing technical presentations and conducting demonstrations on
5. Assisting sales staff to prepare product specification and negotiating a customer's took purchase specifications.
6. Working together with field service engineers to give customer application support at customer site in timely manner, as well as an installation of products.
7. Building and maintaining customer satisfaction through clear and consistent communication and sharing collective knowledge.
Field Service Engineering
• Receives service calls from customers. Determines customer need or problem and responds accordingly.
• May provide over-the-phone consultation and advice to customer, may need to respond to emergency customer situation or may schedule and repair Company's products at customer site.
• Performs preventative maintenance on Company products.
• Establishes and manages a local maintenance service structure.
• Inspects and evaluates customer usage of Company products.
• Provides training to customers in usage and maintenance of Company products
Requirements for the Role:
- Degree in ElectricalEngineering, Physics, or similar
- Knowledge of MATLAB, Python, Linux and other analysis software
- Previous work experience with semiconductor photomask inspection tools
Please view our Privacy Policy.
Created: 2024-06-26
Reference: 24405
Country: United States
State: Oregon
City: Hillsboro
ZIP: 97006
Similar jobs:
-
Systems Development Engineer, Route 53 Application Recovery Controller
Amazon in Portland, Oregon💸 $116300 per year -
Application Engineering Manager - Strategic Data Centers
Cummins in Portland, Oregon💸 $121600 - $182400. per year