Title: Application Support System Administrator

State Role Title: Application Support System Administrator

Hiring Range: $61,000 to $75,000

Pay Band: UG

Agency: Virginia Lottery

Location:Virginia Lottery

Agency Website:www.valottery.com

Recruitment Type: General Public - G

Job Duties

For more than 35 years, the Virginia Lottery has been building an amazing organization committed to growth and giving back - and having fun while doing it. Operating entirely on revenue from game sales, rather than tax dollars, the Virginia Lottery generates more than $2.0 million per day for Virginia's K-12 public schools. The Virginia Lottery also licenses and regulates casino gaming and mobile sports betting.

The VA Lottery is seeking an Application Support System Administrator to join our Information Technology Services Department.

The Application Support System Administrator will be responsible for system and security administration of all Lottery applications and the troubleshooting and resolution of high-level issues within these applications. The individual in this role will design detailed computer security access controls in accordance with internal and external audit requirements and will be responsible for generating security reports related to third-party software user access and roles. This is a collaborative position responsible for identifying issues and working closely with Lottery business partners to resolve them effectively and efficiently. The Application Support System Administrator will also update and create documentation related to new and existing procedures and policies.

Additional duties include supporting Customer Acceptance Testing during new initiatives and systems updates as well as resolving issues with Dynamics 365. Areas of focus include workflows, alerts, roles, duties, and privileges along with resolving user conflicts within the Dynamics environment using Fastpath.

Note - This position requires in-office work three days per week including Tuesday and Wednesday.

Minimum Qualifications

- A Degree in Computer Science or related field.
- Three to five years of System Administration experience.
- Comprehensive knowledge of System Administration practices to include system and security administration.
- Experience assigning system access and establishing accounts, passwords and security protocols.
- Comprehensive knowledge of Computer Operations.
- Previous experience using Microsoft Dynamics 365.
- Strong written and verbal communication skills.
- Exceptional attention to detail and accuracy.
A comparable amount of training and experience may be substituted for the minimum qualifications.

Additional Considerations

- Lottery experience
- Microsoft Dynamics experience
- Fastpath knowledge

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

The selected candidate will be required to complete a background investigation.

The Virginia Lottery is an independent state agency, and as such all positions are exempt from the Virginia Personnel Act, as well as most Executive Branch human resources policies. The Virginia Lottery is a fun place to work and values diversity in the workforce. We offer a competitive salary and excellent benefits. The Virginia Lottery is an Equal Opportunity Employer. Only online applications completed in their entirety will be accepted for this position. The Virginia Lottery will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application and/or interview process. If any assistance is needed when applying online, please contact the Virginia Lottery's Human Resources Department at (804) 692-7000.

Applications will be accepted until a suitable pool of candidates is received. After 5 business days, this position may be closed at any time.

Contact Information

Name: Human Resources

Phone: 804-692-7000

Email: N/A

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.