Applications Specialist

OTC Industrial Technologies is looking for an Applications Specialist to join our team in Houston, TX!

As an Applications Specialist you will be responsible for working with the sales and service teams to provide quotes for large scale equipment rentals to customers in the region.

What You'll Do:

• Primary contact for customers assuring superior customer service levels are met and exceeded. Including timely processing and communication of all inquiries, orders, complaints, returns and corrections. Preparing quotes.
• Extensive knowledge of account requirements and special situations; the ability to get results for customers. Produce and distribute quotes.
• Adjust and follow through on customer inquiries and complaints including order entry, returns, inventory ramifications, etc....
• Handle exceptions, substitutions, allocations and other special problems, keep and maintain bookings and reports.
• Gain specialized technical knowledge about products and applications.
• Present and maintain knowledge of all aspects and options available within GUI and apply it accordingly to each opportunity
• Maintain knowledge of and utilize vendor portals
• Gather and provide information to sales and management team
• Work cooperatively with other associates; be a Team player. Offer assistance when requested/required.
• Other duties may be assigned.

What You'll Need:

• High school diploma with technical background and coursework and/or two year technical school enrollment or certificate, or related job experience; and/or equivalent combination of education and experience.
• 2+ years of experience in a similar role involving rental quotes for large scale equipment preferred.
• Experience and knowledge of pump, rotating equipment and/or valve automation.
• Excellent customer relation skills.
• Excellent verbal and written communication skills.
• Good problem solving skills.
• Good mechanical aptitude.
• A commitment to "doing it right the first time."

Perks of Working with OTC Industrial Technologies:

Health and Wellness

• Medical, dental, and vision care coverage
• Short-and long-term disability coverage, and life insurance
• Wellness Discount
• Safety shoes & glasses reimbursement stipend

Financial Benefits

• 401(k) savings plan with an employer match of 50% on the dollar up to 6%
• Robust referral bonuses
• Relocation assistance

Work-Life Balance

• PTO
• Tuition assistance

Who we are:

At OTC Industrial Technologies, our people drive our success. With over 60 years of prioritizing talent investment and internal growth, we offer diverse career opportunities. We deliver top-quality products, technical expertise, and services at competitive costs by leveraging our team's experience and partnerships with leading vendors. Join us if you're motivated to be part of an exciting transformational journey. To learn more about OTC, CLICK HERE.

OTC Industrial Technologies is an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees.