AR Inbound Specialist 10.1

Job Title: Inbound Call Center Customer Service Representative
Duration: 12+ months (This is a contract position with the potential for extension based on performance and business needs)
Location: Winston Salem, NC 27105
Contract Type: W2

Job Details:
We are seeking a dedicated Inbound Call Center Customer Service Representative for a 12+ months contract in Winston Salem, NC. As a key member of our customer service team, you will be responsible for receiving incoming calls from customers. The ideal candidate must maintain an average call handle time of less than 300 seconds and be able to take initiative to find resolutions during the initial call.

Education/Experience Requirements:
2+ years of relevant experience in a Call Center (handling customer calls) environment
Strong computer skills
Bilingual (Spanish) a plus

Work Schedule:
Shifts start between 7am-10am and finish between 4pm-7pm
Must be able to work within those hours
Required to work 40 hours a week

How to Apply:
If you meet the qualifications and are excited about the opportunity to join our team, please click on APPLY.

We look forward to welcoming a motivated and customer-focused individual to our team!