Area Manager

This Area Manager is responsible for leading multiple stores (~4 locations across
San Diego County) to achieve store level return count and profitability goals. The Area Manager develops and directs office leadership teams to ensure they deliver exceptional customer service and operate with a think like an owner mindset. This role is responsible for overseeing the local P&L, employee recruiting and retention, employee training and development (including tax school), staff scheduling, store set-up/tear-down, bi-weekly payroll, bi-weekly franchisor royalty accounting, discount approvals, holds/return management funnel, chargebacks/disputes, store operations (wi-fi, printers/scanners, phones, cash collection) and marketing/client outreach initiatives. Although the tax season is typically January through April, this role seeks someone who can work on this business year-round.

Main Responsibilities:
- Store-level P&L management
- Employee recruiting and hiring
- Employee training and development
- Store operations
- Return management
- Marketing/client outreach

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
- 3+ years experience in retail management preferred, ideally multi-unit.
- A passion for mentoring and developing talent to help lead an organization.
- Strong interpersonal skills including the ability to lead and engage a team, create a culture of exceptional client service and operational excellence.
- Must have excellent communication skills (written and oral), strong prioritization and organizational skills.
- Basic understanding of retail business profitability, and prior multi-unit P&L responsibility (preferred).
- Proficiency with Microsoft Office Suite: Word, Excel and PowerPoint.

Nice to Have Skills & Experience

Bilingual in English and Spanish

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.