Job Summary

This position is located with the Marine Corps Exchange Overhead at Marine Corps Base Quantico, VA. Incumbent will serve as the Sales Manager and is responsible for effective sales management practices assigned retail area or category.

Why Choose MCCS?

Here at MCCS, we believe in meaningful connectionsand opportunities for you to build and develop skills that will span throughout your entire career, and creating positiverelationships that will last a lifetime. We provideour Marines, Sailors, and their families with everyday services and support. We believe in serving those who serve.Joining our world-renowned team also comes with some amazing benefits and privileges:

• Medical and Dental
• Life Insurance
• 401(k) Savings Plan (with up to 5% employer match)
• Group Retirement Plan
• Flexible Spending Account
• Leave (Sick & Vacation)
• Tax Fee Shopping at Marine Corps Exchanges
• Access to MCCS facilities such as the child development centers, gyms, movie theaters, bowling centers, pools, golf course, auto skills center, outdoor recreationand more!

Major Duties

What to Expect

• Leads by example to: shape and sustain a working environment conducive to the successful performance of those entrusted to his/her leadership and direction; and creating a positive atmosphere and culture within Business Operations and its constituent branches that reflect the pride, professionalism, sense of accomplishment, fulfillment, collaborative engagement, well-being, and whole-hearted customer focus of its employees.
• Responsible for personal and department sales goals. Supervises all sales and merchant activities throughout the assigned retail area or category. Works with the Operations Manager to ensure proper scheduling, staffing coverage and training of team members within the assigned sales area. Plans and executes all corporate service and sales programs, product promotions and other events. Proactively identifies opportunities to resolve customer problems and concerns.
• Communicates any outstanding problem resolution issues with the Experience Manager. Understands and articulates all MCX value stories, programs, and promotions.
• Partners with the Brand Integrity representative, Store Manager or Assistant Store Manager on upcoming floor sets, visual displays, and planogram planning. Becomes an active partner to the Brand Integrity representative during floor sets and floor changes.
• Identifies opportunities to produce add-on sales through consultative and suggestive selling processes. Ensures all sale, ad and promotional items are signed and placed according to brand standards. Ensures all product displays and planograms are signed and labeled according to brand standards. Identifies and reduces all risks of loss and/or theft.
• Offers assistance and suggestive selling advice as the customer progresses throughout their shopping experience and at various connecting points such as the fitting room. Takes action to solve problems quickly. Supervises employees to include: assigning and distributing work, scheduling, coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave; recommending and completing personnel actions; completing performance reviews and signing timecards; training employees. Assists in developing and ensuring the implementation and control of an adequate, effective, and appropriate training plan for all personnel. Has key holder responsibility: opening and closing stores and receiving products.
• May require food handling safety training, handling, and certification. This is a white-collar position where occasional lifting up to 20 lbs. may be required. Performs other duties as assigned.

Qualifications

QUALIFICATIONS

• Experience working within a sales/selling environment, advanced selling skills, techniques and product merchandising skills required.
• BACHELOR'S DEGREE from an accredited college or university in a related field appropriate to work of the position, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR THREE YEARS of practical experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above.
• One year of experience working in a supervisory role within a sales/selling environment is preferred. Ability to train operating standards and procedures for service, service recovery, sales leadership and store brand as well as work within the position to execute these standards properly and coach others within the team to do so with a high degree of skill and confidence.
• Ability to work in a high-performance atmosphere with commitment to service goals. Ability to multi-task with high quality follow-up and holding teams accountable to results. Strong working knowledge of business processes, controls, and system development.

FOR POSITIONS INVOLVING FIREARMS/AMMUNITION ONLY: This is a "covered position" for the Domestic Violence Misdemeanor Amendment to the Gun Control Act for Department of the Navy civilian personnel. Due to contact with firearms, or ammunition in accomplishing work, DD Form 2760 certifying whether a "qualifying conviction" for a misdemeanor or felony crime of domestic violence has occurred MUST be completed. The continuing obligation to notify the immediate supervisor of any qualifying conviction through completion of DD Form 2760 is REQUIRED. Ability to successfully obtain/maintain a Tier 3 background investigation.

How To Apply

Step 1: All applications MUST be submitted onlinevia the MCCS Careers website: https://careers.usmc-mccs.org . Go to this site, find the job, and apply.

Step 2: Submit application and/or upload resume at the above website.

It is the applicant's responsibility to verify that information entered, uploaded, or submitted is received, legible, and accurate. HR will not modify applications, resumes, or add missing attachments. To return to a previous or incomplete application, log into your MCCS user account.

Resumes/applications emailed or mailed will not be considered for this vacancy announcement. Tobe considered for employment, the application or resume must be submitted online by11:59 PM (ET) on the closing date of the announcement.

Note: To check the status of your application or return to a previous or incomplete application, logintoyourMCCS user account and review your application status.

Required Documents:

*Education/certification certificate(s), if applicable.

*If prior military, DD214 Member Copy

Closing Statement

GENERAL INFORMATION:Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation,membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI).For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

*Education/certification certificate(s), if applicable.

*If prior military, DD214 Member Copy

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.