Asset Protection Manager - Regiona 143 - Greater Reading/Northeast, Pa.

Category/Area of Expertise: Asset Protection
Job Requisition: 396901_external_USA-PA-Carlisle
Address: USA-PA-Carlisle-1149 Harrisburg Pike
Store Code: GC - Asset Protection Brands (2765477)

At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make ideas happen. As a team member here, that's exactly what you'll help us do. You'll share your ideas, learn new skills, and really make a difference for not only your team, but for your customers and your community.

Who is The GIANT Company?

The GIANT Company, based in Carlisle, Pa, serves millions of customers across Pennsylvania, Maryland, Virginia, and West Virginia in our nearly 200 stores. Since 1923, caring for our customers has launched us as a grocer of choice in the communities that we serve.

The GIANT Company's mission goes beyond the four walls of our stores, at the heart, our purpose is Connecting Families for a Better Future. We accomplish this by providing high-quality, sustainable products at an affordable price every day allowing for families to gather around the table each night. When families are strong, communities are strong. If communities are strong, this is how we change the world together.

What will I do as an Asset Protection Manager at The GIANT Company?

• Knowledgeable about Asset Protection (AP) and Company shrink initiatives and strategies; ensures Asset Protection Associate (APA) compliance

• Conducts surveillance into matters related to AP, including: detection and apprehension of suspected shoplifters, Organized Retail Crime, and perpetrators of various types of felonies and misdemeanors

• Maintains industry-standard interview and interrogation skills; conducts interviews and collects all necessary evidence and documentation for specific investigations

• Establishes contacts and working relationships with various law enforcement agencies, as well as internal partners, and raises awareness regarding the impact of Organized Retail Crime

• Represents the company in court as required and remembers the importance of protecting the Brand

• Conducts daily store tours identifying rotation, markdown, store use, front end and cash office compliance, and receiving deficiencies and executing corrective action as necessary

• Verifies all required communication is present and current throughout the store and applicable departments

• Maintains a working knowledge of store inventory and how it impacts the success of our business

• Maintains a working knowledge of all front end and cash office procedures and how they impact the success of our business

• Reviews shrink best practices and execution of shrink reduction strategy drivers on store visits; coaches stores on areas such as rotation, backroom organization, and additional shrink reduction opportunities

• Reviews weekly and period reporting and assists in reacting to issues and opportunities seen in assigned District

• Ensures all Profitech and KLT issues are resolved in a timely manner and all required responses are submitted

• Establishes and fosters a positive relationship with all District Directors and Store Managers by addressing concerns, demonstrating leadership and accountability, and driving for results

• Represents District/Brand Asset Protection for all weekly/period meetings including DST, Front End, Receiving, Inventory, and Shrink

• Oversees and assists in implementation of store security equipment for new stores, remodels, and acquisitions

• Recruits, hires, and trains Asset Protection Administrators; supervise assigned Asset Protection Administrators and provides mentoring and training as needed

• Schedules appropriate staffing levels in stores to ensure physical and personal safety

• Handles day-to-day questions regarding fuel, conducts quarterly audits, and ensures fuel sites are within compliance.

• Oversees the case management process and reviews Asset Protection Administrator reports for accuracy

• Provides Asset Protection expertise, direction, and training to Store Management; assists with the training and development of Store Department Managers to ensure they have a working knowledge of all department shrink activities, including how to complete shrink books, submit claims, and identify and submit markdown requests; validates their understanding of the sales to purchase department process

What do we expect you to bring to the table?

• Basic computer skills

• Excellent communication skills

• Ability to manage competing priorities and execute sound judgement

• Ability to maintain confidentiality

• Ability to lead others

• 2-4 years of asset protection experience.

Why choose to build your career with The GIANT Company?

• Purpose-Driven Mission: Join a company dedicated to Connecting Families for a Better Future, where your work directly impacts the strength of families and communities.

• Inclusive and Diverse Workforce: We are committed to creating an inclusive environment where diverse voices are valued and equitable opportunities are provided for all.

• Career Growth and Development: With opportunities for professional growth, mentorship, and leadership development, The GIANT Company supports your long-term career journey.

• Community Focus: Be part of a company that gives back to the communities it serves, making a meaningful difference beyond the store walls.

• Sustainability Commitment: Work for a company that prioritizes sustainability and responsible sourcing to ensure a better future for generations to come.

• Innovation and Leadership: We lead with innovation, constantly improving processes and products to deliver exceptional customer experiences.

• Comprehensive Benefits: Enjoy competitive compensation and a robust benefits package designed to support your physical, mental, and financial well-being.

• Collaborative Culture: Experience a supportive and collaborative work environment where teamwork and open communication drive success.

• Employee Empowerment: At The GIANT Company, you're encouraged to bring your ideas to the table and make a real impact on the business and its customers.

• Long-Standing Reputation: Join a trusted brand that has been a staple in the community for over 100 years, known for its dedication to customer care and quality service.

What are the details?

• Reporting: The Asset Protection Manager reports into the Director, Asset Protection.

• Position Posting Length: The position posting will be live for 2 week after the posting date listed at the top this page.

• Travel: This position will require travel 10%-20% of the time.

We would love to have you become apart of The GIANT Company and join us in our journey to change the world! Apply today!

The GIANT Company is an equal opportunity employer. We comply with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law.