Assistant Athletic Director of Business & Ticketing Operations

Please see Special Instructions for more details.

Applicants must complete an online application, as well as upload supplemental documents, at in order to be considered for this position. Applicants who do not apply online and/or upload all the required documents will not be considered for this position. Once you submit both your completed application and uploaded documents you will receive a confirmation number. Keep the confirmation number for your records. If you have any questions about this position, please contact Michael Boele at (904) 620-1526, or michael.boele@unf.edu.

Posting Details

Position Information

Job Title	Assistant Athletic Director of Business & Ticketing Operations
Position Number	301410
Requisition Number	B08837
Position Type	Administrative
Class Code	9780
Time-limited through	N/A
Type of Appointment	Full-Time
Faculty Position Sub-Type	N/A
Length of Appointment	N/A
Internal Recruitment?	No
Working Hours	8:00am - 5:00pm plus nights and weekends
Department	Athletics, Intercollegiate
Organization	Athletics, Intercollegiate
Division	President's Office
College	N/A
Approved Hiring Salary Range	$58,000 to negotiable
Pay Basis	Annually
Equal Opportunity	In 2020, the University of North Florida (UNF) received the prestigious INSIGHT Into Diversity magazine Higher Education Excellence in Diversity (HEED) Award, the only application-based national award for U.S. colleges and universities that exhibit an outstanding commitment to diversity and inclusion across their campuses. In addition, UNF ranked highest among the HEED institutions and was recognized as a 2020 Diversity Champion. The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida is an Equal Opportunity Employer and does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, gender identity/expression, sexual orientation, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.
Carnegie	UNF is a Carnegie Community Engaged Institution. This designation celebrates the University's collaboration with community partners from the local to the global level. It reflects UNF's mission to contribute to the public good and prepare educated, engaged citizens.
Faculty Initiatives	The University of North Florida promotes the quality and effectiveness of education and strives to maintain the highest standards of academic excellence in all phases of instruction, research/scholarship/creative activity, and service.
General Description / Primary Purpose	Provides operational and fiscal support to the business and ticket operations of the Athletics Department. This position maintains records, initiates and processes essential paperwork for all Intercollegiate Athletic operational budgets including, but not limited to, travel requests (TRs), travel reimbursements, requisitions, change orders, direct pay invoices, cash deposits and game day official pay requests. Maintains records and initiates updating of code changes to PCard transactions. Prepares for and handles departmental PCard audits. Position is also responsible for maintaining internal logs for paperwork submittals and transmissions. Has direct contact with all departmental staff personnel, most UNF business and/or administrative departments, and outside contractors/personnel as required. Position is responsible for the overall direction, management, and supervision of the Athletics Ticket Office. Receives and disperses funds, maintains records and prepares financial reports. Manages graduate assistants, game day staff, and student assistants/interns.

Essential Duties

Job Function

Business Operations Provides day to day support to the Business Operations of the Athletic Department including, but not limited to, the following responsibilities: - Serves as the primary contact for the University's contracted program WorkDay - Create expense reports for travel and PCard purchases - Assist the Department with travel requests - Obtain the proper travel reimbursement paperwork and process travel expense reports - Obtain backup documentation for PCard account codes for purchases made and process PCard expense reports - Serve as the point of contact for PCard audits - Reconcile Official Visits paperwork and process any reimbursements - Primary contact on Accounts Payable, including the processing of spend authorizations - Primary contact with Procurement Services, including the creation and monitoring of requisitions and purchase orders - Manage the W-9/Vendor application docs for game officials and vendors for direct pay invoices and serve as the liaison with Accounts Payable & Procurement Services - Process and monitor contracts in the University's iContract system - Processes Foundation requisitions - Responsible for deposits and reconciliations - Maintain accurate records/paper trails for all financial fiscal documents, including Requisitions/Purchasing Orders, Standing Orders, Accounts Payable (invoices) and coordinate the workflow. - Assist in the creation of Business Office policies and procedures - Assist in the creation of forms to improve Business Office efficiency - Coordinate individual and team training programs to effectively educate staff on Business Office policies and procedures - Assist with annual financial reporting - Other duties as assigned by the Associate Athletics Director or Director of Athletics

Percentage Of Time

75

Job Function

Ticket Operations Responsible for the overall direction, management, and supervision of the Athletics Ticket Office. - Receives and disperses funds, maintains records and prepares financial reports. - Manages Ticket promotions, seat assignments, chargebacks, and ticket audits. - Oversees distribution of tickets to external outlets and contract vendors. - Build specific seasons, events, and price tables into the ticketing system, including price levels and ticket types. - Prepare internet sales for season and single tickets with mobile ticket capabilities - Coordinate, assist and maintain ticket inventory and account for voided tickets, scrapped and unsold ticket stock for each season - Prepare event batches for ticket sales, balance and deposit all funds received from ticket sales and other revenue streams - Receives and records incoming revenues - Prepares all departmental deposits - Contact customer regarding balance due and denied credit card charges - Handle ticket problems or issues that may arise for athletic events and any ticketed external events - Secure safes and ticket offices after work hours - Creates and updates various databases used in preparation of management reports, season ticket holder(s), corporate sponsor(s), and other patron databases - Manages Graduate assistants, game day staff, and student assistants/interns - Responsible for working Athletic events - Other duties as assigned by the Associate Athletics Director or Director of Athletics

Percentage Of Time

25

Posting Detail Information

Marginal Functions	Ensure that Athletic Department Staff receive proper training in Business Office policies and procedures. Ensure that University and Departmental Policies and Procedures are followed.
Required Qualifications	This position requires either (a) Master's degree from an in a directly related area of specialization and two years of experience directly related to the job functions; (b) Bachelor's degree from an in a directly related area of specialization and four years of experience directly related to the job functions; or (c ) 8 years of direct experience.
Faculty Position Required Qualifications	n/a
Departmental Requirements	Ability to work collaboratively with University staff to ensure departmental and University success. Individual must be self-motivated. Must be detail oriented. Ability to work with a broad range of personalities.
Statement(s) of Understanding Definition	This position requires a background check. In conjunction with the University's policy, this position may also require a credit check. The holder of this position is responsible for any NCAA and Atlantic Sun Conference bylaws and guidelines that a member of the UNF Athletic Compliance Department provides in addition to all UNF regulations. The individual must also assure that NCAA, Conference and UNF regulations are followed to the best of their knowledge and any violations thereof are reported to UNF Athletic Compliance. This position has been designated as a Campus Security Authority (CSA). This position has been designated as a CSA because it involves significant responsibility for student and campus activities and/or responsibility for campus security. As such, any person in this position must report to the University Police Department a crime or an incident that might be a crime that he/she becomes aware of. This position has a reporting requirement because the University believes that responsibility for students, campus activities and/or campus security will make the holder of this position someone members of the University community will see as an authority figure and someone to whom they can seek help. A CSA is not expected to investigate or determine whether a criminal incident actually took place. A CSA's responsibility is a duty to report. All positions designated as CSAs are required to complete an online or in-person training session. For more information concerning the training sessions or CSAs, please contact the University Police Department at (904) 620-2800 or the Office of the General Counsel at (904) 620-2828. The holder of this position is designated as a "Responsible Employee" pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University's Title IX Administrator or any divisional Title IX Coordinator.
Required Licensure or Certification	N/A
Machines/Equipment used regularly	Telephone, personal computers and/or laptop, printer, scanner, fax, copy machine.
Anticipated Start Date	07/22/2024
Job Posting Date	06/07/2024
Application Review Date	06/21/2024
Application Deadline
Open Until Filled	Yes
Point of Contact Information	Michael Boele, 620-1526
Hiring Official	Michael Boele
Location if not Jacksonville	Jacksonville
Special Instructions	Applicants must complete an online application, as well as upload supplemental documents, at in order to be considered for this position. Applicants who do not apply online and/or upload all the required documents will not be considered for this position. Once you submit both your completed application and uploaded documents you will receive a confirmation number. Keep the confirmation number for your records. If you have any questions about this position, please contact Michael Boele at (904) 620-1526, or michael.boele@unf.edu.
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Supplemental Questions

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Documents Needed to Apply

Required Documents

Resume

Cover Letter/Letter of Interest

Optional Documents