Assistant Banquet Manager

Pittsburgh, Pennsylvania

Employer: Marcus Hotels
Industry: Banquets
Salary: Competitive
Job type: Full-Time
What You'll Do
  • Assists in coordinating the activities of all assigned personnel and department responsibilities.
  • Coordinates Banquet service needs with food production.
  • Maintains the highest quality of service related to all banquet service.
  • Maintains warm, hospitable guest relations in all guest contact.
  • Maintains accurate banquet and function records including banquet checks.
  • Maintains adequate inventories of banquet service supplies to meet the needs of the hotel.
  • Maintains a high quality image of the hotel through effective housekeeping, maintenance, and sanitation in the area of responsibility.
  • Responds to individual guest needs as they occur.
  • Schedules assigned personnel to meet the needs of the department.
  • May assist in Restaurant Outlets as needed.
  • Maintains and supports hotel operating policies and procedures.
  • Maintains a high level of professional appearance, demeanor, ethics, and image of subordinates.
  • Controls costs and expenses of the department and operates within budgeted guidelines.
  • Assesses and reviews the job performance of subordinates and maintains records of assigned associates according to hotel policy, to include disciplinary action when necessary.
  • Performs interfacing of department and self with other departments of the hotel to ensure a harmonious working relationship.
  • Conducts monthly departmental level meetings. Attends F&B, BEO, Safety, and Dept. Head meetings.
  • Inducts, orients, and trains assigned associates to meet departmental responsibilities.
  • Interfaces department and self with other departments of the hotel to ensure a harmonious working relationship.
  • Ensures good safety practices of associates, assists in the maintenance of the emergency action plan and security procedures.
  • Performs special projects and other duties as requested.

What You Bring
  • Prior experience as server, captain, and set-up is required.
  • Must possess basic mathematical skills and have the ability to use a calculator to prepare moderately complex calculations without error such as determining average covers. Strong familiarization with food and beverage financial systems and controls.
  • Ability to listen effectively and to speak English clearly.
  • Ability to access and accurately input information using a moderately complex system when applicable.
  • Ability to stand and walk for long periods of time while touring food and beverage outlets. Ability to sit and perform tasks in an office atmosphere.
  • Strong proficiency in Excel required.
  • Bilingual preferred, but not required.
  • High school or equivalent, 4 year degree in Hotel and restaurant field preferred.
  • Ability to organize and direct various functions of department, along with dealing with guests and employees in a fair, rational, equitable, and professional manner as necessary.

Be Yourself. Lead Yourself. Make it Count.

We are People Pleasing People.

Marcus Hotels & Resorts is an Equal Opportunity Employer.
Created: 2024-08-22
Reference: 240002AG
Country: United States
State: Pennsylvania
City: Pittsburgh
ZIP: 15216

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