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(For Internal Consideration Only)

College Overview

Hudson County Community College (HCCC) is an award-winning, comprehensive urban college serving one of the most historic and ethnically diverse areas of the United States. HCCC students were born in 119 countries and speak 29 different languages. The diversity and the multitude of our community's cultures, life experiences, skills and aspirations, are the very values and traits that empower us to be productive and caring members of our society.

HCCC embodies an unwavering commitment to student success and an intentional focus on diversity, equity, and inclusion. In 2019, the President's Advisory Council on Diversity, Equity and Inclusion (PACDEI) was instituted to develop new levels of understanding and access and advance the College's commitment to transparency and inclusion. We are proud of the differences we share, which are the foundation for the life-changing and transformational education we offer and the social mobility we provide to the communities we serve.

HCCC has three campuses located just minutes from Manhattan: the Journal Square campus in Jersey City and North Hudson Campus in Union City are adjacent to vital transportation hubs; the Secaucus Center has abundant parking. Fully accredited by the Middle States Commission on Higher Education, the College offers courses and classes in a wide variety of disciplines to the people and businesses of Hudson County, one of the most ethnically diverse areas of the United States. The College was recently recognized with the 2021 Association of Community College Trustees (ACCT) Northeast Regional Equity Award, and the 2021 INSIGHT Into Diversity's Higher Education Excellence in Diversity (HEED) Award. In 2016 the Gabert Library was one of three academic libraries in the United States to receive the Excellence in Academic Libraries Award from the Association of College and Research Libraries (ACRL), and in 2019 the HCCC Tutoring Center received the Frank L. Christ Outstanding Learning Center Award for Two-Year Institutions. In 2019, the College joined Achieving the Dream, a network of high achieving community colleges, part of its expanding effort toward continuous improvement in student success.

HCCC has partnerships with every major four-year college and university in the greater New Jersey-New York area and beyond, accommodating seamless transfer of credits for further undergraduate and graduate education. Hudson County Community College is proud of its culture of care and invites applications from those wishing to join a community dedicated to promoting student success in all forms.

Position Summary

Salary Grade: 113

The College is looking for an Assistant Director within the College's Office of Advisement, focusing on day-to-day oversight of student services operations. This role will support the provision of academic counseling and student support within a large, two-campus community college.

The Assistant Director will hold responsibilities including but not limited to: supervising academic counselors, reporting and providing office representation where needed, and managing a student caseload. The Assistant Director(s) promote student success in support of and in accordance with the College's mission statement, program policies and procedures, and established goals and objectives of Student Affairs and Enrollment.

What you would be doing in this role:

Office Operations

• Oversee the daily operations of the Office of Advisement including front desk supervision, coordination of advising appointments, and management of drop-in advising services.
• Assist in the development and implementation of technology solutions to enhance advising services, such as online appointment scheduling and virtual advising platforms.
• Support the planning and execution of advisement-related events, such as orientation programs, transfer fairs, and workshops, ensuring their smooth operation and positive impact on students.
• Develop and implement operational policies, procedures, and guidelines to streamline advisement processes and ensure consistency in service delivery.

Academic Counseling

• Provide students with academic advising, major exploration, transfer opportunities, educational programming, and course registration assistance through monthly meetings and consistent communication.
• Assist incoming students with transition to the College by engaging in conversations about time management, study skills and test taking strategies.
• Maintain documentation, data, and reports across various platforms to inform college personnel of student success and retention rates.
• Integrate data-informed decision-making and evidence-based practices into daily work.
• Create and manage progress reports from faculty by informing students of their academic progress and providing recommendations to improve.
• Provide resources, referrals, and information to assist students in navigating the college.
• Participate in college committees and events to increase visibility for the program, gain knowledge, and build partnerships across the College.

Office Leadership

• Provide administrative supervision to academic counselors and/or other staff (e.g., part-time advisors, student workers, and/or student services assistants).
• Contribute to office and area-wide reporting.
• Represent the Office of Advisement and/or Hudson Scholars program internally and externally, as needed.
• Provide oversight to office workgroup(s) and report out on progress and goal attainment.
• Provide regular updates to the Director of Advisement and a team regarding established goals and key performance indicators (KPIs).
• Perform other duties, as assigned.

What you'll need to succeed:

• Ability to prioritize and balance responsibilities: This role requires one to be a balanced combination of proactive and reactive- paying attention to trends and anticipating needs, while remaining attentive to situations and responding appropriately, in the moment.
• Clear Communication Style: Superior verbal and written communication skills are required. This role will be collaborating across HCCC offices, so professional communication is a necessity.
• Master's degree: Required in Counseling, Higher Education, Student Affairs, or a related field.
• Experience: Two to four years of post-master's experience in academic counseling, advising and/or direct, relational support of undergraduate students, preferred.
• Technology Skills: Proficient in various computer software programs and SaaS including Microsoft Office suite, Airtable, EAB Navigate, Ellucian Colleague, and similar higher education platforms.
• Relational skills: Relationship building is a central part of the role, so strong interpersonal and active listening skills are essential. It is important that you balance having a supportive ear with the ability to identify needs, so students and staff are able to realize their personal and educational goals.
• Creativity: A penchant for out-of-the-box thinking and creative problem-solving will be an asset in this role.
• Additional Skills: Collaboration, flexibility, innovation, strategic thinking, and a positive attitude.

What will make you stand out as a candidate:

• Prior leadership ability: You've had experience with prior management or leadership in prior roles. Formal leadership titles aren't imperative, but clear examples of how you've taken leadership are. This role is focused on streamlining and improving the students' customer service experience within the office, so the ability to attend to these situations from a leadership perspective will serve you well.
• Bi-lingual preferred: Our College has a linguistically diverse student population, so while not required, Spanish and Arabic language skills are a priority for the College.

To Apply

Submit your application materials via the form linked here .

As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies.

HCCC is an equal opportunity and affirmative action employer. We are committed to ensuring a diverse and inclusive learning and working environment. Decisions on employment are made on the basis of the qualifications of an individual for the particular position being filled. Women, veterans, and minorities are encouraged to apply.