Assistant Director of Operations - Food & Beverage

Summary:
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on demonstrating Care in all aspects of their role.

The Assistant Director of Operations - Food and Beverage is responsible for overseeing and directing the leaders of the Food & Beverage Function including Event Services (Banquets).

Duties include:

• Responsible for management of the overall Food and Beverage operations
• Implement and maintain F&B sales/marketing programs
• Direct and oversee training/learning/development
• Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and colleague satisfaction
• Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards

What you can expect:

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: medical health care (after 30 days), free colleague meals during shifts, paid holidays, vacation and sick leave, discounted and complimentary rooms at Hyatt's across the globe and much more!

Qualifications:

• 6 years or more of progressive hotel Food and Beverage experience
• Candidate must have a flexible work schedule including weekends and evenings
• Service oriented style with professional presentations skills
• Proven leadership skills
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Clear andconcise written and verbal communication skills
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Experience implementing new F&B concepts