Job Summary

Reporting to the Director of Student Success and Advising, the Assistant Director of Student Success and Advising is responsible for developing and implementing district and campus strategies, procedures, and services related to academic advising and student support services on campus.

Primary Duties and Responsibilities

Essential Performance Requirements*

• Coordinates retention initiatives and programs including early alert and other student success efforts
• Manages and supervises office and staff as delegated by the Director, including scheduling staff, planning, and implementing regular staff meetings and communications
• Assists with Advising Case Management, including documentation of advisor and success coach assignments and visits
• Assists with educational case management for students on academic success plans, which includes students on academic and financial aid suspension
• Assists with developing and implementing student success training and training materials

General Supervision and Management

• Provides leadership for all employees, office administration, and program management
• Assists with ongoing professional staff development, including teamwork, leadership, and communication skills

Service Excellence

• Participates on behalf of the College in external community organizations and associations as assigned to support the essential performance requirements
• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College ( TCC )
• Supports the values of the College: teaching excellence, student success, innovation, creativity, and service to the College
• Supports the mission, values, goals, and principles of the College

Supervision

Works under the general supervision of the Director of Student Success and Advising

*Performs Other Related Tasks as Required


The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications

• Master's Degree
• Three (3) years' working experience related to the Essential Performance Requirements
• Two (2) years' experience supervising (e.g., managing, evaluating the performance of others; leading projects or processes)

Preferred Qualifications

• At least one (1) year's working experience with retention initiatives, early alert systems, and student success programs.
• At least one (1) year's working experience as a supervisor specifically scheduling staff, planning meetings, and providing performance feedback
• At least one (1) year's working experience at a community college
• At least one (1) year's working experience with data analysis and interpretation to monitor student success programs

Knowledge, Skills and Abilities

• Knowledge of theories of student development, student engagement, student success, academic advising, and career development
• Knowledge of current practices in student affairs and higher education to include proper methods and resources for compliance, disabilities covered under ADA , student disciplinary actions, and the Family Educational Rights and Privacy Act ( FERPA )
• Knowledge of strategic enrollment management principles and best practices in student affairs
• Skilled in excellent customer service and interpersonal relationships with various populations
• Ability to work effectively in a collaborative environment and a setting that is urban
• Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
• Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations
• Ability to delegate work appropriately to faculty and staff to meet College and campus deliverables

Physical Demands and Work Environment

Physical Demands

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.