Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

To provide mandatory training for all staff, NYU affiliates, contractors, volunteers/Interns. To ensure staff receives workplace skills that they can utilize on the job. organizing training materials and overseeing training programs, as well as ensuring that the costs of planned programs don't exceed the provided budget. You will also monitor and evaluate the progress of trainees, work with department managers to assess training and development needs, and provide senior management with trainees' program reports.

Areas of Responsibilities:

• Training
• New Employee Orientation and Systemwide New Employee Orientation
• Support training for Computer classes, CPR certifications, Central Office seminars

Summary of Duties and Responsibilities:

• Identify training and development needs of all the departments.
• Work with department managers to develop training programs and ensure they deliver results.
• Organize training materials and assist with training programs
• Designs, develops and delivers training courses and programs to meet identified needs for personnel at all levels of the organization.
• Evaluates the success of training programs in the management and development continuum and redesigns programs based on these evaluations.
• Assist with conducting research to determine management and employee training needs.
• Answer employee questions and inquiries related to training and development programs and resolve any training-related issues when they arise
• Attends seminars and conferences to maintain presence in the training professional's network.
• Collaborates with key personnel within the organization to ensure training needs are addressed and assist with Training-on-the Go.
• Keeps abreast of training and development activities, i.e. concepts, theory, techniques and approaches to training.
• Back up for all in-house trainings along with New Employee Orientation, System-wide NEO, CPR classes- includes room allocation, registration, confirmation notices, attendance sheets, setting up training rooms and ordering and gathering training materials/packets.
• Create and maintain training calendar.
• Input data entry and create training activities in PeopleSoft ELM.
• Performs other related duties as needed assigned.

Minimum Qualifications
1. A Baccalaureate Degree from an accredited college or university in Education, Public Health, Psychology, Personnel Administration, Management, Public Administration or related approved discipline; and,
2. Six years of progressively responsible experience in planning and manpower development and training programs, medical or public health administration or other fields related to training, development and manpower analysis, of which at least two years shall have been in a supervisory, managerial or administrative capacity related to the organization, formulation, development and implementation of such plans and programs; or,
3. A Master's Degree from an accredited college or university in Education, Management, Social Work, Medical Administration, Psychology, Personnel Administration, Public Administration or a related approved field with five years of experience as described in (2) and two years in a supervisory, managerial or administrative capacity;
4. Extensive knowledge of the principles of training and manpower development programs and the ability to analyze and determine the needs of the Corporation, Network or facility; or,
5. A satisfactory combination of training, education and experience indicating the ability to perform satisfactorily.

Department Preferences

• Masters Degree
• Data entry in PeopleSoft and GPS

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs