Job Description

We are Invited, TPC Craig Ranch.

At Craig Ranch, work feels like play, as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in our Club, you can create magic moments and enrich lives. So, join us and be a part of a fun, fast-paced, high-impact group of talented people. We are passionate about bringing people together and about bringing out the very best in life.

Craig Ranch reflects our proud history of inclusiveness and captures our welcoming spirit. Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives. The time has come to build on our traditions and write new chapters. We welcome you to join us.

Job Summary

This position will assist in daily golf operations to include pro-shop and outside services, supervise all non-exempt golf, pro-shop and outside services staff drive revenue and programming efforts control assets promote the game of golf (including lessons and selling and managing tournaments).

Day-to-Day

• Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations.
• Tournament Software knowledge (golf genius) and how to properly set up and execute an event.
• Fundamental supervisory practices and principles.
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.
• Strong organizational, planning and prioritization skills.
• Self-motivated with desire to promote and market Service and customer focused attitude.
• Experienced in written and oral business communications.
• Flexible work schedule including weekends and holidays.
• Maintain PGA of America membership in good standing in an active classification.
• Actively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program.

Essential Responsibilities

Specific Responsibilities - include but are not limited to:

• Manage the daily business. Including, but not limited to Starting the golf course, Assisting Member and Guests with their bags, and marshaling the golf courses during peak times.
• Play golf with a variety of customers in competitive and non-competitive situations.
• Assist in managing facility tournament operations including weekly events.
• Assist in tournament operations for members or guests including planning, promotion, course set-up, preparation, scoring, prize distribution, and follow up.
• Conduct individual lessons and group clinics.
• Assist with management of outside service staff to ensure the highest quality of customer service is achieved.
• Assist in managing golf car operation, practice facility and club storage service.
• Provide club repair services to customers.
• Assist in the inventory control of hard goods, soft goods, and special orders including: ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display and sales.
• Conduct oneself in a professional manner and maintain a professional image at all times.
• Assist with the administration of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies.
• Assist in coordinating golf activities with other departments.

About You

• PGA PGM Associate Program or PGA Member.
• College degree preferred, High school diploma, GED, or equivalent.
• Customer service experience. Expanded Golf Knowledge.
• Proven track record of team management, organizational and coaching skills.
• Experience with tee sheets and inventory systems.

Have more questions? Check out our Invited Jobs website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook

Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify.

This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary.