Assistant Manager, Banquet Services

• Job Type: Officer of Administration
• Regular/Temporary: Regular
• Hours Per Week: 35
• Standard Work Schedule: Will be based on Operational Needs
• Building: Lerner Hall
• Salary Range: $66,200-$74,675

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

Columbia Event Management is the primary organization at Columbia University to support event planning and execution. Our team of dedicated professionals manage a variety of on-campus event venues, including Lerner Hall, Low Library, Saint Paul's Chapel, and Faculty House. Learn more about our promise to the clients with whom we work and the community in which we are a part.

Under the direction of the General Manager, the Assistant Banquet Manager will assist with the oversight of daily Banquet functions and activities. Perform guest service; direct and supervise set-up, function flow, maintenance and break-down of banquets; train team members; supervise and assist with scheduling of team members. The Assistant Banquet Manager will assume the responsibilities of the Assistant Manager/Manager, Catering Operations when required.

Responsibilities

• Provide excellent guest service. Greet the event host and maintain communication with the host throughout the event to ensure complete guest satisfaction. Work closely with kitchen and stewarding staff to effectively communicate all timing of food functions.
• Direct set-up and function flow for events. Provide functional supervision of Porters, and/or Catering Delivery Staff during set-up as well as supervision of wait staff during assigned functions. Assist with the scheduling of Catering Delivery, waiters, bartenders and coffee service.
• Assist with the recruitment of service personnel. Train and counsel service employees and ensure that all policies and/or guidelines of the guest service standards are followed.
• Assist with the coordination of payroll tasks for banquet staff members. Coordinate requisition of liquor prior to function; requisition soda, dry goods and other storeroom items. Assist sales staff with proposed room set-up and capacities.
• Ensure compliance with health, safety and sanitation standards; ensure organization and cleanliness of all storage rooms and storage spaces. Inspect banquet rooms to ensure proper set-up and cleanliness. Communicate any urgent repairs to relevant department. Maintain updated punch list for Engineering and/or Facilities departments.
• Perform other related duties as required.

Minimum Qualifications

• Bachelor's degree and/or its equivalent required.
• Up to two years of food and beverage service or other related experience is required.
• Must demonstrate ability to lead as well as collaborate.
• Must be detail-oriented and possess excellent organizational and communication skills.
• Demonstrated commitment to diversity and cultural sensitivity.
• Working knowledge of Microsoft Word and Excel is required and knowledge of event software such as Delphi or EMS is desired.
• Requires high energy level to ensure proper execution of tasks and smooth functioning of the banquet.
• Must be able to work a flexible work schedule including weekends and holidays.

Preferred Qualifications

• Hotel/restaurant degree.
• Knowledge of international foods/cuisine, foreign and domestic wine.
• Familiarity with Continental and French Cuisine; upscale Banquet service and operations, and knowledge of the New York Metropolitan area.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

Commitment to Diversity

Columbia University is dedicated to increasing diversity in its workforce, its student body, and its educational programs. Achieving continued academic excellence and creating a vibrant university community require nothing less. In fulfilling its mission to advance diversity at the University, Columbia seeks to hire, retain, and promote exceptionally talented individuals from diverse backgrounds.