Assistant Manager, Facility Operations

Charleston, West Virginia


Employer: AEG
Industry: Facility Operations/Event Staff
Salary: Competitive
Job type: Full-Time

CHARLESTON PROFESSIONAL BASEBALL COMPANY, LLC.

ASSISTANT MANAGER, FACILITY OPERATIONS

POSITION SUMMARY:

The Assistant Facility Operations Manager is responsible for the execution of all park functions including baseball games, special events, and stadium rentals. Specific duties will entail supervising and assisting the cleaning of the stadium following all baseball games and special events, setting up for group events, and routine maintenance of the facility.

DUTIES AND RESPONSIBILITES:
• Oversee all aspects of the facility and in-venue experience at GoMart BallPark.
• Ensure the successful management and execution of events at the facility including Facility Cleaning and Maintenance, Special Event Planning and Stadium Usage / Rental.
• Develop and implement comprehensive maintenance programs to ensure all facilities are in optimal condition, adhering to industry standards and regulations.
• Coordinate and execute various small- and large-scale events, including baseball games, concerts and festivals, training events, community events, and business functions. This includes managing logistics, coordinating with vendors and partners, and overseeing event staff, with a focus on enhancing the fan experience.
• Develop strategies and initiatives to continually improve the fan experience program at GoMart Ballpark, ensuring that fans have an exceptional and memorable time during baseball games and events.
• Assist in development and manage the operations and capital budgets for all facilities, ensuring efficient utilization of resources and cost-effective practices.
• Stay abreast of relevant regulations, licensing requirements, and safety standards, ensuring compliance with league guidelines and all applicable laws and regulations.
• Provide strategic leadership and guidance to the Stadium Operations teams, fostering a positive work environment, promoting professional development, and optimizing team performance.
• Be a strategic partner with the executive team, maximizing returns for the venue's business lines, including facility leasing, ticket sales, premium seating, sponsorship, food and beverage, stadium rental, and merchandise.

EXPECTATIONS:
• Ensure the facility is clean, well-maintained and in excellent condition for guests and fans to have an enjoyable experience.
• Adhere to CPBC Policies and Procedures
• Represent The Charleston Dirty Birds in a professional manner both inside and outside of the organization
• Perform duties as workload necessitates
• Demonstrate flexible and efficient time management and ability to prioritize workload
• Be respectful to colleagues and function in a team environment

QUALIFICATION REQUIREMENTS:

To perform this job successfully, candidates must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The candidate must have a strong work ethic and a burning desire to build a career in professional sports.
• Bachelor's degree in business, facility management, or a relevant field and 10+ years of experience in facility management and supervising individuals, with a proven track record of success in managing large-scale events.
• Demonstrated ability to lead and inspire a diverse team, effectively delegate responsibilities, and foster a collaborative and results-oriented work culture.
• Exceptional organizational and time management abilities to handle multiple projects simultaneously, prioritize tasks, and meet deadlines.
• Proven analytical and critical thinking skills to identify challenges, develop innovative solutions, and make sound decisions in high-pressure situations.
• Excellent verbal and written communication skills, with the ability to effectively interact and collaborate with stakeholders at all levels.
• In-depth understanding of facility and stadium operations, facility management best practices, and industry trends.
• Willingness to work irregular hours, including events, weekends, and holidays, to accommodate the demands of event planning and operations at multiple facilities.

SUPERVISORY RESPONSIBILITIES:

Effectively Manage and Supervise Stadium Operations, Clubhouse, and Game Day Employees.

EDUCATION AND/OR EXPERIENCE:

Bachelor's degree (B.A.) from a four-year college, or equivalent combination of education and experience is preferred.

LANGUAGE SKILLS:

Ability to communicate effectively (oral & written) with all types of clients, co-workers, and the general public. Ability to communicate effectively under pressure and when working under a deadline.

MATHEMATICAL SKILLS:

Knowledge to apply mathematical operations to such tasks as analyzing costs, return on investment, and analyzing metrics and statistics in comparison to set goals and performance.

REASONING ABILITY:

Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret directions and technical diagrams.

PROBLEM SOLVING REQUIREMENTS:

Employee must show discretion when making recommendations regarding options and event details for a Charleston Dirty Birds Baseball game or event.

WORKING CONDITIONS:
• Travel Requirements: Does not require travel outside of Charleston
• Physical Demands: This position requires the ability to lift up to 50 pounds on occasion as needed.
• Work Environment: Our Employees primarily works in an office environment, however is expected to attend Charleston Dirty Birds Baseball Games and Special Events.

This work is performed primarily in a business office setting within a sports and entertainment facility. Events often take place outside of traditional business hours, on weekends, and holidays. Some areas of the facility may be noisy and subject to changing weather conditions.

The ability to move swiftly throughout the facility and stand for long periods of time is necessary. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of the position. As the nature of business demands change so, too, may the essential functions of this position.

Job Questions:
  1. When are you available to start ?

Created: 2024-06-25
Reference: 2084623
Country: United States
State: West Virginia
City: Charleston
ZIP: 25305



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