Assistant Receiving Coordinator - The Mizzou Store

Hiring Department

University Stores

Job Description

The assistant receiving coordinator assists in the coordination of daily operations of The Mizzou Store. Responsibilities include receiving shipments, order processing, transferring product, adjusting quantities within locations, reconciling inventory balances, and shipping product to various locations. Specific areas of emphasis may include textbooks, general books, general merchandise, computer and related products, or a variety of all areas.

Essential Functions

• Perform a variety of warehouse duties including processing incoming and outgoing orders and/or transfers, pricing merchandise, cleaning & preparing merchandise, assisting with deliveries and organizing materials. Assist with shipments and unloading of trucks as needed; log shipments and invoices for incoming packages, utilizing knowledge of SKU's, UPC's, ISBN's, and other retail data and complete pick-lists and transfers for retail departments. Identify errors in shipments and resolve prior to completing the receiving and/or transfer process.
• Perform computer and paperwork processes related to the transfer of product, pick lists and distributing products. Utilize computer inventory system to process transfers; retrieve information for product location, correct SKU's, alter XREF's, enter and adjust quantities of items in location, etc., and generate various reports. Ensure transfer and pick list paperwork are completed accurately, boxes are labeled properly, and merchandise is tagged correctly.
• Maintain current knowledge of computerized inventory control system. Provide training and assistance to employees in the usage and capabilities of the system; ensure consistency of data entered into the system. Develop knowledge regarding systems specific to books, general merchandise and technology products.
• Assist with training new employees including processing procedures, tagging procedures, shipment discrepancies, packaging, shipping, and cleaning. Answer employees' questions, follow up on problems and conduct periodic spot checks for quality control. Maintain communication with supervisor regarding positive and negative issues.

Additional Responsibilities

• Assist with department requisitions as necessary to ensure product is received and delivered to customers in a timely and professional manner. Complete paperwork and correspondence as necessary. Resolve order errors and answer customer inquiries as necessary.
• Process customer orders through our ecommerce solution as necessary to meet customer needs.
• Perform cleaning and maintenance of work area, including breaking down cardboard boxes, neatly storing packaging materials for re-use, sweeping floors, and emptying trash.

As with all positions, involvement with other duties and responsibilities is expected to serve the customer and maintain our Student & Auxiliary Services and Student Affairs mission.

Shift

Monday-Friday 8:00 am - 5:00 pm, with occasional evenings and weekends

Minimum Qualifications

High school diploma or equivalent and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

Additional Preferred Qualifications

• Physical range of motion as necessary to perform duties, including standing, walking, sitting, and lifting heavy weights (50 lbs. and above).
• Ability to work in an environment with fluctuating temperatures and dust on a year-round basis.
• Previous warehouse experience within a retail operation to have the knowledge of inventory value, product identification numbers, and returns process to vendors.
• Knowledge of invoices and purchase orders.
• Highly organized, detail-oriented, task-oriented, and able to handle multiple tasks simultaneously.
• Able to work effectively in a fast-paced, stressful environment.
• Mathematical and analytical skills to train others and identify and solve problems.
• Strong reading comprehension in order to follow written instructions, prepare work related documents and communicate in writing.
• Visual acuity to determine if merchandise, product, or logo/imprint is acceptable in color, hue, aligned, etc.
• Proficiency in office software such as email, spreadsheets and databases.
• Proven ability to provide outstanding customer service to all customers, both internal and external.
• Ability to get members of a group to work together to accomplish tasks.
• Ability to operate fork lift, small to medium size vehicles, two-wheel carts and other material handling equipment required for performance of duties.
• Must be able to work weekends, evenings, and varying hours as required.
• Possession of valid Missouri Driver's License, Class-c preferred, is desirable in order to assist with deliveries on occasion.
  

Anticipated Hiring Range

Salary Range: $15.00 - $19.00 per hour

Grade: GGS-005

University Title: Office Support Assistant III

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits .

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.