Assistant Store Manager
Cottage Grove, Minnesota
Job Description
General Summary
The Assistant Store Manager manages overall store operations and the achievement of company goals and directives.
Essential Duties & Responsibilities
Include the following. Other duties may be assigned.
Customer Service
•
Provide positive representation of store.
•
Proactively assist customers in solving problems.
•
Greet customers entering and throughout the store. Thank customers when finished and when they are
leaving the store.
•
Provide a friendly, outgoing demeanor; work well with customers as well as associates.
•
Ensure all calls and pages are answered promptly, courteously and effectively.
•
Handle customer complaints. Work to resolve problems with the customer and have store's best interest
taken into consideration.
•
Possess excellent product knowledge and knowledge of store layout and location of products.
Store Operations
•
Ensure a positive, professional and safe work environment for all associates.
•
Supervise the "general operations" of the entire store.
•
Responsible for opening and closing the store.
•
Assist with the implementation of Store Support Center programs.
•
Ensure successful Loss Prevention, Safety and Internal Audits.
•
Work with Store Manager on all aspects of running the store.
•
Participate in weekly management staff meetings.
•
Communicate issues to the appropriate Store Support Center department with Store Manager approval.
•
Assist with special projects within the district as set forth by the District Manager.
•
Implement new Standard Operating Procedures into store execution.
•
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor
merchandise areas.
•
Ensure that weekly price changes and label updates are completed timely and accurately.
•
Oversee all cashiering functions including training, maintenance, audits, and reports.
•
Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets
(i.e. building, fixtures and equipment).
•
Visit competition to be familiar with what they are doing.
•
Perform all other duties as assigned.
Inventory & Merchandising
•
Assist to ensure forklift operations and receiving is completed in a safe and efficient way.
•
Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard
Operating Procedures.
•
Responsible for maintenance of back stock levels.
•
Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately.
•
Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store
profitability.
•
Assist with merchandise resets throughout the store.
•
Assist to ensure all signage is current in the store.
•
Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental
merchandising.
Hiring & Training of Associates
•
Assist in training of all associates.
•
Actively recruit and promote the advancement of associates.
•
Assist in hiring, training, scheduling, reviewing, rewarding and coaching Head Cashiers and Cashiers with the
approval of the Store Manager.
Leadership
•
Manage all aspects of store operations in the absence of the Store Manager.
•
Lead by example; be approachable by all associates and customers.
•
Participate in store meetings.
•
Communicate any merchandising, cost control or sales idea to the Store Manager for follow up.
•
Prepare and challenge yourself for future advancement.
Education
High School or GED equivalent. Completion of NHRA Advanced Course in Hardware Retailing recommended.
Experience
Previous retail management experience preferred. Hardware experience preferred.
Physical Demands
Standing, walking, lifting (up to 25lbs) and climbing.
Requirements
$14-$18
General Summary
The Assistant Store Manager manages overall store operations and the achievement of company goals and directives.
Essential Duties & Responsibilities
Include the following. Other duties may be assigned.
Customer Service
•
Provide positive representation of store.
•
Proactively assist customers in solving problems.
•
Greet customers entering and throughout the store. Thank customers when finished and when they are
leaving the store.
•
Provide a friendly, outgoing demeanor; work well with customers as well as associates.
•
Ensure all calls and pages are answered promptly, courteously and effectively.
•
Handle customer complaints. Work to resolve problems with the customer and have store's best interest
taken into consideration.
•
Possess excellent product knowledge and knowledge of store layout and location of products.
Store Operations
•
Ensure a positive, professional and safe work environment for all associates.
•
Supervise the "general operations" of the entire store.
•
Responsible for opening and closing the store.
•
Assist with the implementation of Store Support Center programs.
•
Ensure successful Loss Prevention, Safety and Internal Audits.
•
Work with Store Manager on all aspects of running the store.
•
Participate in weekly management staff meetings.
•
Communicate issues to the appropriate Store Support Center department with Store Manager approval.
•
Assist with special projects within the district as set forth by the District Manager.
•
Implement new Standard Operating Procedures into store execution.
•
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor
merchandise areas.
•
Ensure that weekly price changes and label updates are completed timely and accurately.
•
Oversee all cashiering functions including training, maintenance, audits, and reports.
•
Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets
(i.e. building, fixtures and equipment).
•
Visit competition to be familiar with what they are doing.
•
Perform all other duties as assigned.
Inventory & Merchandising
•
Assist to ensure forklift operations and receiving is completed in a safe and efficient way.
•
Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard
Operating Procedures.
•
Responsible for maintenance of back stock levels.
•
Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately.
•
Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store
profitability.
•
Assist with merchandise resets throughout the store.
•
Assist to ensure all signage is current in the store.
•
Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental
merchandising.
Hiring & Training of Associates
•
Assist in training of all associates.
•
Actively recruit and promote the advancement of associates.
•
Assist in hiring, training, scheduling, reviewing, rewarding and coaching Head Cashiers and Cashiers with the
approval of the Store Manager.
Leadership
•
Manage all aspects of store operations in the absence of the Store Manager.
•
Lead by example; be approachable by all associates and customers.
•
Participate in store meetings.
•
Communicate any merchandising, cost control or sales idea to the Store Manager for follow up.
•
Prepare and challenge yourself for future advancement.
Education
High School or GED equivalent. Completion of NHRA Advanced Course in Hardware Retailing recommended.
Experience
Previous retail management experience preferred. Hardware experience preferred.
Physical Demands
Standing, walking, lifting (up to 25lbs) and climbing.
Requirements
$14-$18
Created: 2024-04-25
Reference: 547928611
Country: United States
State: Minnesota
City: Cottage Grove
About Ace Hardware
Founded in: 1924
Number of Employees: 7577
Website: https://www.acehardware.com/
Career site: https://careers.acehardware.com/
Wikipedia: https://en.wikipedia.org/wiki/Ace_Hardware
Instagram: https://www.instagram.com/acehardware/
Facebook: https://www.facebook.com/acehardware
Similar jobs:
-
Assistant Store Leader (Assistant Manager)
7-ELEVEN in Excelsior, Minnesota -
Assistant Store Manager
Kwik Trip, Inc. in Red Wing, Minnesota💸 $50000.00 per year -
Assistant Store Leader (Assistant Manager)
7-ELEVEN in Mound, Minnesota -
Assistant Store Manager
Petsmart in Woodbury, Minnesota -
Frattallone's Hardware - Assistant Store Manager
Central Network Retail Group, LLC in Bloomington, Minnesota -
Frattallone's Hardware - Assistant Store Manager
Central Network Retail Group, LLC in Eden Prairie, Minnesota -
Store Manager
Journeys in Mankato, Minnesota -
Retail Store Manager
Petsmart in Maple Grove, Minnesota -
Assistant Store Manager
Petsmart in Lakeville, Minnesota -
Assistant Store Leader (Assistant Manager)
7-ELEVEN in Lakeville, Minnesota -
Store Manager
Ross Stores in Saint Cloud, Minnesota -
Frattallone's Hardware - Assistant Store Manager
Central Network Retail Group, LLC in Minneapolis, Minnesota -
Retail Store Manager
Petsmart in St Louis Park, Minnesota -
Assistant Store Leader (Assistant Manager)
7-ELEVEN in Savage, Minnesota -
Assistant Store Leader (Assistant Manager)
7-ELEVEN in New Brighton, Minnesota -
Assistant Store Leader (Assistant Manager)
7-ELEVEN in Roseville, Minnesota -
Assistant Store Manager
Kwik Trip, Inc. in Red Wing, Minnesota💸 $50000.00 per year -
Store Manager
Journeys in Roseville, Minnesota -
Frattallone's Hardware - Assistant Store Manager
Central Network Retail Group, LLC in St Paul, Minnesota -
Assistant Store Manager
Petsmart in Faribault, Minnesota