Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

SUMMARY OF DUTIES AND RESPONSIBILITIES:

• Strategic Planning
  • Develop a procurement plan and strategy to reduce and contain costs; evaluate and assist in vendor selection; ensure excellent supplier performance; oversee and participate in contract negotiations; and ensure procurement policies and procedures meet internal and external compliance requirement as well as state and city agency programmatic goals of vendor diversity, etc.
  • Leverage data capabilities to drive decision making with a view on the future focus of the business, innovation and creativity, and efficiency improvements.
  • Initiates and develops the strategic plans, policies and procedures for areas of the business where there is need, including content and infrastructure.
  • Identifies and develops new business initiatives and opportunities consistent with the mission and strategic direction of the Health System under the direction of Senior Leadership.
  • Establishes and measures organizational performance against goals and objectives.
  • Leads daily operations, interprets changes in the marketplace, generates ideas, and participates in initiatives that increase our market advantage.
  • Define aim, objective, metrics, and process measures to implement management controls and reporting procedures to ensure that the department has up to date situational awareness of all core issues and operating data pertinent to sound decision making.
• Operational Performance
  • Orchestrate enterprise-wide supply chain processes for needs determination, procurement, distribution, and disposal of supplies, equipment, and purchased services.
  • Oversee procurement initiatives from conception to completion and drive collaborative change throughout the organization.
  • Partners with hospital executives, service line leadership and key stakeholders across the health system to identify business needs and formulate solution to streamline operations, reduce costs and improve quality.
  • Consults with Deputy Chief on all aspects of operations in the department in order to mitigate risk and improve efficiency.
  • Monitors and evaluates the impact of industry trends on the area's current business performance and competitive outlook.
  • Work with all leads to ensure alignment of Health System goals.
  • Ensures active communication with all external and internal constituencies to establish strong relationships that are complimentary and consistent with organizational goals and strategic needs.
  • Coordinate all teams throughout the supply chain process and be a liaison to site leadership.
• HR Development
  • Hires, trains, supervise, counsels and evaluate direct reports.
  • Mentors developing Operational Leaders on performance Improvement techniques including assisting with strategic planning of initiatives focused on Health System priorities.
  • Manage staff development and training with a focus on productivity, staff retention, travel and expense, billability.
  • Conducts and submits annual performance appraisals.
• Serves as the liaison by understanding and interpreting business requirements, mapping process models, designing technical solutions to satisfy requirements, and completing formal system piloting.
• Analyzes business needs and ensures that functional and technical requirements are documented.
  • Develops KPIs and dashboards to create transparency, monitor success metrics, project status and support financial reporting.
  • Develops POCs, Project Charters, Project and Business Plans.
  • Prepares routine project status reports.
  • Provide regular project status information to team members, including attending required meetings and following-up on action items.
• Develops or assists in the development of work plans, task sequencing, and runs test cases to evaluate the extent of how tasks may be performed concurrently.
• Support short and long term operational/strategic business activities - by developing, enhancing and maintaining project information and models. Also develop and implement effective/strategic business solutions through research and analysis of data and business processes.
• Develops and manages best-practices and tools for performance improvement plan execution and management. Identifies and manages performance improvement dependencies and critical path issues.
• Serve as an operational resource for internal team members for expedited problem identification and resolution, provision of project-specific updates, team interactions and deadlines.
• Other related duties as directed.

Minimum Qualifications
1. A Master's Degree from an accredited college or university in Hospital Administration, Health Care Planning, Business Administration, Public Administration or an approved related program and seven (7) years of progressively responsible experience in health and medical service administration, with an emphasis on planning, liaison and interorganizational relationships, or related administrative or managerial functions; or,
2. A Baccalaureate Degree from an accredited college or university and eight (8) years of progressively responsible experience in health and medical service administration, with an emphasis on planning, liaison and interorganizational relationships, or related administrative or managerial functions; or,
3. A satisfactory equivalent combination of education, training and experience.

Department Preferences

• Healthcare supply chain management contracting, vendor program management
• Healthcare operations
• Cost analysis, budgeting, forecasting, market and supplier research and analysis
• Peoplesoft ERP experience
• MS Office Suite
• Contract Management software
• ERP software experience

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs