Associate Customer Service Representative - 3022169

Associate Customer Service Representative - MVDL Department of Revenue

HOW THIS POSITION SUPPORTS THE DEPARTMENT'S VISION:

This position will be a customer service and technical position that will review and process a variety of documents and applications related to motor vehicle and driver licensing transactions. In addition, some positions are located in our call and record centers. These responsibilities involve explaining laws, regulations, and procedures; searching computerized records and files; accurately communicating the requested information to customers either in person or on the telephone; and processing requests concerning all phases of motor vehicle and driver licensing transactions.