Associate Director, Admissions – Graduate School of Nursing & Health Professions (Hybrid)

Title: Associate Director, Admissions - Graduate School of Nursing & Health Professions (GSNHP)
Department: Admissions
Classification: Full-Time, Exempt
Reports to: Director of Admissions
Location: Ohio (Greater Columbus-Dayton Ohio Areas)
Annual Compensation Starting Rate: $70,000.00

Position Overview

Reporting to the Director of Admissions the Associate Director, Graduate School of Nursing & Health Professions works to accomplish admissions goals and objectives. Working closely with the Director of Admissions and AU Admissions colleagues, the Associate Director participates in the design, assessment and implementation of a successful admissions and recruitment plan that works to meet designated enrollment goals for the Graduate School of Nursing & Health Professions (GSNHP). The Associate Director collaborates with Admissions and other campus departments to support an effective prospect management system and admission application system.The Associate Director assists the Director of Admissions with the overall successful operation, training, and monitoring of admissions, as well as, coordinates with academic departments to implement student enrollment strategies and manage resources in order to meet enrollment expectations.

Duties and Responsibilities

• Supervisory Duties 50%

• Assists Director of Admissions in supervision of all GSNHP support staff responsibilities including: planning, assigning and directing work; weekly meetings, acts as back-up for approving time, addressing complaints and resolving problems as assigned, etc.
• Responsible for conducting one on one weekly meetings with AU GSNHP admissions counselors and reviewing all student files for the next term start
• Responsible for hosting admissions team meetings as assigned
• Regularly meet with members of the admissions leadership team to collaborate on admissions strategies and effectiveness towards meeting university revenue goals and promoting the university mission.

• Cross-Departmental Collaboration 10%

• Develop and finalize the admissions criteria with the Dean and program leaders; making sure admissions staff is fully trained and aware of all program details, any changes and/or updates to the application, requirements, or program credentials.
• Contributes to the development and execution of effective recruitment and marketing initiatives by partnering with marketing and financial aid
• Develop and coordinate alumni, faculty and student recruitment networks
• Lead and participate in cross-functional team to develop standard operating procedures guide for GSNHP Admissions
• Serves as a liaison to all GSNHP department chairs, faculty, integrated student services and marketing to ensure communication and collaboration
• Work closely with several key collaborators: Admissions Counselors, Recruiters, Faculty, Financial Aid, etc., on campus-wide tasks and attends meetings as needed
• Works cooperatively and interfaces on admissions policies and procedures with the following: Department Chairs, Financial Aid Office, Office of the Registrar, Faculty, Administrative Services and Fiscal Office
• Responsible for meeting with all admissions and financial aid teams weekly; incorporating financial aid data into new student projection.

• Planning and Strategy 10%

• Responsible for building and strengthening relationships with organizational partnerships, community colleges, and other educational institutions that can serve as feeder schools for the nursing and allied health programs.
• Responsible for developing relationships with hospitals, clinics, and healthcare organizations to create pipelines for student recruitment.
• Plan and implement student recruitment strategies and activities for all GSNHP programs, including but not limited to, student searches, college fair attendance, on campus visit programs,
• Planning and participating in awareness campaigns to inform potential students about GSNHP and its unique offerings through strategic planning, partnerships with community colleges and other organizations, etc.
• Establish and maintain communications with local institutions and outside organizations to develop lead sources for potential students
• Collaborates with the Director on the development of long range goals and plans for GSNHP admissions and recruitment in consultation with program Chairs, Faculty and Provosts
• Responsible for participating in GSNHP departmental meetings and generating ideas/initiatives that will grow enrollment
• Responsible for overseeing GSNHP recruitment efforts in the Ohio area and newly established markets
• Plans and coordinates recruitment trips to assigned territories
• Regularly evaluate recruitment practices and protocols for effectiveness and propose changes to the Director of Admissions
• Assists GSNHP admissions counselors with reviewing admitted students for the next term and spearheading campaigns to grow enrollment
• Organize and host information sessions, webinars, and campus visits to engage with prospective students and provide them with detailed information about the program.

• Reporting 10%

• Provides regular reporting and other statistical data as needed to support GSNHP enrollment initiatives
• Responsible for dissemination of reports and updating enrollment reports and projections weekly after conducting new student review with GSNHP AU counselors to ensure admissions meets quarterly/yearly goals
• Ensure quality control within and between all Enrollment Management student information systems
• Provide Executive Director of Admissions and Director, Admissions with weekly reports incorporating forecasting/ projections for the next term start
• Provides weekly reports to the Director of Admissions in advance of and for the preparation of the weekly enrollment meetings

• Training 10%

• Train the new admissions staff on the specific requirements, expectations, and nuances of the nursing and allied health program to ensure they can effectively support and guide applicants.
• Develop GSNHP training materials and conduct admissions trainings that will be part of admissions training program
• Act as a coach to help support staff sustain good performance, develop new skills, or improve performance when necessary by providing effective feedback in the following areas: No less than three admissions appointment observations per campus per month
• Conduct admissions trainings as assigned
• Responsible for creating and conducting trainings for all GSNHP admissions counselors that will improve the lead to enroll conversion rate and the start rate conversion
• Provide oversight of compliance with student enrollment processes, including inquiries, phone screens, and interviews, etc.
• Assist Director of Admissions with management of counselor communication strategies

• Miscellaneous 10%

• Make decisions in the absence of the Director of Admissions
• Designated as secondary approver of timecards
• Perform project leadership responsibilities as assigned
• Provides performance feedback and input in the appraisal process for the admissions team
• Periodically audits records to ensure and maintain data integrity
• Represents the University at outside events as needed
• Participates actively in committees and other university functions requiring departmental representation as needed
• Offer support for students in preparing their applications, including assistance with prerequisites, transcripts, and other required documentation.
• Collaborate with the Director of Admissions to interview, recruit and hire new GSNHP admissions staff.
• Performs other duties as assigned

Qualifications and Experience

• Bachelor's degree from an accredited college or university and 5 years of experience in university level admissions processes or related job discipline, including experience in Nursing & Allied Health admissions; Master's degree preferred.
• Proficient in Microsoft Office, experience with SIS/ERP and CRM software. Datetel Colleague and Salesforce experience a plus.
• Demonstrated experience in relationship building, report building/maintenance, and the use of data driven decision making for planning and strategy development.

Knowledge, Skills and Abilities

Knowledge of University processes and procedures. Knowledge of and ability to learn, interpret, and apply University policies, procedures, rules and regulations related to admissions, graduation, transfer and enrollment

Working knowledge of CRM lead/prospect management systems

Demonstrated record management experience. Proven skill in developing and maintaining accurate, organized records, files and filing systems

Strong writing skills to compose correspondence, informational materials, etc., using correct spelling, grammar, punctuation, composition, text editing, and proofreading skills

Excellent verbal communication skills, including effective public speaking. Ability to express verbally one's position, plan of action, evaluation or interpretations in a professional, concise and courteous manner.

Strong organizational and planning skills and ability to take initiative, prioritize work and manage time effectively in a fast-paced environment

Proven experience using standard and specialized office computer technology, including email, databases, web-based applications and proficiency in Excel and Word

Demonstrated proficiency in application of practices and processes for enrollment and retention policies and practices

Possess excellent customer service skills to interact positively with internal and external customers

Excellent interpersonal skills to interact professionally and effectively with a diverse population

Ability to interact with tact, patience and diplomacy in a variety of situations

Ability to exercise independent initiative and sound judgement within general guidelines, with the acumen and sensitivity to identify those decisions and activities which require higher level approval, consultation, and/or group collaboration

Ability to balance multiple, often conflicting, priorities with deadline constraints and numerous interruptions. Ability to successfully follow multiple tasks through to completion

Friendly and authentic with capabilities to go above and beyond for individuals; ability to tie an individual's wants and needs into a logical solution

Hours of Employment

This is a full-time, exempt, position serving a national university which operates in multiple time zones. A work schedule will be established in consultation with the supervisor. Occasional evening and weekend hours may be required. Travel may be required, as appropriate.

Location

Hybrid position, must be based in the greater Columbus-Dayton Ohio areas. Some travel required. Must have valid Driver's license; access to vehicle.

Physical Requirements

The essential functions represent the basic job duties that an employee must be able to perform, with or without a reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Antioch University reserves the right to change the duties of the job at any time.

Benefits Summary

Voluntary Health, dental and vision plan and flexible spending account options; employer retirement plan contribution of 6%; voluntary salary deduction to a pre-tax or post-tax retirement account; employer paid life insurance and short term disability; voluntary supplemental life insurance, long-term disability, accidental death/dismemberment, critical illness, and accident coverage plans; vacation accrues monthly (3 weeks from 0 - 5 years; 4 weeks after 6 years; carry-over allowed up to 3.75 days 0 - 5 years; up to 5 days, after 6 years and up); 12 days per year sick leave (carry-over up to 65 days); 15 paid holidays; tuition remission for employees and dependents at Antioch University campuses; and employee paid options with AFLAC, LegalShield, and Liberty Mutual.( This list is meant to be an informal summary of benefits. Plan benefits and eligibility requirements are governed by the plan documents and University policies which will be made available upon request ).

Coalition for the Common Good (CCG) EEO Statement

The Coalition for the Common Good provides equal employment opportunity to all employees and applicants and prohibits discrimination on the basis of race, color, religion, age, sex, sexual orientation, gender identity, gender expression, pregnancy, national origin, disability status, genetics, protected veteran status, or any other characteristic or class protected by federal, state or local laws in matters affecting employment or in providing access to programs. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. The CCG complies with all state and federal laws that prohibit discrimination, including Title VII of the Civil Rights Act, Title IX, Section 504 of the Rehabilitation Act, the Americans with Disabilities Act, the Equal Pay Act and the Age Discrimination in Employment Act. Inquiries should be addressed to the Office of Human Resources or the Office of the General Counsel.

To Apply: Qualified applicants must submit a cover letter, resume/CV, and three professional references with contact information at the time of application.

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NOTE: The successful candidate for this position will be subject to a pre-employment background check

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