Associate Director for Facilities Information Technology

Posting Details
Posting Details

Posting Number
S05875P

Position Title
Associate Director for Facilities Information Technology

Functional Title

Department
Facilities Management

Salary Range
$85,000 - $95,000 Dependent on Qualifications

Pay Basis
Monthly

Position Status
Regular full-time

Location
Richardson

Position End Date (if temporary)

Posting Open Date
08/22/2024

Posting Close Date

Open Until Filled
Yes

Desired Start Date
10/01/2024

Job Summary
Reporting to the Sr Director for Facilities Management Business Operations, this position is responsible for the management of information technology in Facilities Management. Oversees daily operations and/or services and coordinates the activities of assigned staff. Responsible for hardware and software management for various systems within Facilities Management.

Minimum Education and Experience

Bachelor's degree in a related field; 5-7 years related professional experience; or any equivalent combination of education and experience.

Preferred Education and Experience
• Master's degree in Computer Science, Management, or a related field

• Microsoft Windows Server Administrator certification or Azure equivalent

• 5 years of supervisory experience

• 4 years of project management experience

• 7 years of experience with setup and maintenance of Microsoft Windows Servers, Hyper-V, and supporting Microsoft SQL Server and Oracle Databases

• 7 years of experience providing Windows 7 - 11 technical support

• 5 years of experience leading projects involving multiple departments

• 7 years of experience installing, configuring, and repairing computers, printers, and networked equipment in an Active Directory network environment

• Experience with Microsoft Office Suite, AiM - Computerized Maintenance Management System, Building Management Systems, Energy Management Systems, and PL/T- SQL scripting

• Troubleshooting methodology with strong problem-solving skills

• Excellent organizational skills, leadership skills, promoting teamwork, and collaborating

• Solid understanding of industry standards and best practices around security, performance, and availability

• Strategic planning and assessment of technology needs

• Ability to research and provide option for purchasing equipment and licenses

• Implement and ensure adherence to UTD and Texas state policies and procedures

Essential Duties and Responsibilities
• Responsible for support and maintenance of multiple software systems, including work management system, timekeeping system, key database, energy metering system, mobile device management, and other systems.

• Manages the installation, configuration, and maintenance of department servers and application systems.

• Coordinates the setup, configuration, and repair of computers, mobile devices, printers, time clocks, and associated devices.

• Provides complex technical support to department staff for computer hardware and software issues.

• Conducts research and directly interacts with technology vendors to resolve problems and evaluate technical products for use in Facilities Management.

• Advises and recommends purchasing of software and hardware for department use.

• Technical lead for projects and upgrades.

• Manage and train technology support staff.

• Collaborate with various OIT departments to monitor and coordinate system security, performance, policies, and upgrades of databases and applications.

• Oversees management of user accounts in Aim work order system, Powerlogic, Attendance, and Key database system. Manages user access to resources in Active Directory.

• And other duties as assigned

Physical Demands and Working Conditions
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. Lifting and transporting of moderately heavy objects, such as servers, switches, computers, and peripherals. Ability to sit long periods of time operating computer systems.

Physical Activities

Working Conditions

Additional Information
Work Notice: Work will be performed on site and in-person.
May be required to report to on-site work location during campus closure.
May be required to report to on-site work location during inclement weather.

What we have to offer:
UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefit package including:

• Competitive Salary
• Tuition Benefits
• Internal Training
• Medical insurance - including 100% paid employee medical coverage for full-time employees
• Dental Insurance
• Vision Insurance
• Long and short-term disability
• Retirement Plan Options
• Paid time off
• Paid Holidays

All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.

About UT Dallas The University of Texas at Dallas is committed to graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. A collection of people, ideas and perspectives is crucial to our vision and mission. UT Dallas is a place where members of the community are welcomed, treated fairly, and encouraged to their pursuit of excellence.

Special Instructions Summary

Important Message
1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE , including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator . For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator .