Associate Director of Innovation - Enrollment Management Research & Analytics

Research and Analytics

Division of Enrollment Management

University of Tennessee, Knoxville

The Office of Enrollment Management Research and Analytics at the University of Tennessee, Knoxville, (UTK) invites applications and nominations for our Associate Director of Innovation position. We are seeking candidates who can contribute in meaningful ways to enhancing the accessibility of higher education, fostering a diverse and inclusive academic environment, and improving the recruitment and graduation of our students. The University of Tennessee, Knoxville, has been ranked by Forbes as one of America's best large employers, as recognized on the 2024 list.

Applications received within the first 2 weeks (14 days) of the job posting date will receive priority review.

The Position:

This is an on-campus position with some hybrid/remote work schedule flexibility.

The Associate Director of Innovation leads the strategic direction, governance, and execution of pivotal projects within the division's innovation initiatives. This leadership role collaborates closely with the Assistant Vice Provost for Innovation and Enrollment Research to drive the development of high-impact, innovative initiatives that align with and advance divisional objectives. The Associate Director is instrumental in shaping strategy, prioritizing projects, orchestrating cross-functional teams, and ensuring effective stakeholder engagement. Additionally, this position provides leadership and mentorship to the Coordinator for Enrollment Management Business Processes, ensuring cohesive execution and continuous improvement.

Qualifications:

Required Education and Experience:

Bachelor's Degree-

• A minimum of three years of experience in a higher education environment.

• Familiarity with current trends and challenges in higher education.

• At least three years of supervisory experience.

• Progressively responsible experience managing projects with a team.

• Proven track record of developing and maintaining positive professional relationships.

Preferred Education and Experience:

• A minimum of five years of experience working in higher education enrollment management with knowledge of the roles of the multiple areas that constitute Enrollment Management and an in-depth understanding of enrollment management processes, operations, and best practices.

• Demonstrated ability to manage projects including the development of measures of success.

• A certificate in Project Management.

Required Knowledge, Skills, and Abilities:

• Adaptable, creative, problem solver, collaborative, strategic self-starter who can think unconventionally.

• Strong written and verbal communication skills.

• Innovative and forward-thinking, with a proactive and student-focused approach to problem-solving of complex operational challenges.

• Ability to meet critical deadlines, effectively collaborate with campus personnel, and have outstanding organization skills.

• Collaborative and team-oriented, with strong interpersonal skills.

• Highly developed oral and written communication skills.

• A willingness to adapt to new and changing national technology trends.

• Ability to lead new projects through to completion via collaboration with stakeholders and highly developed skills in project management particularly planning and scheduling.

Preferred Knowledge, Skills, and Abilities:

• Knowledge of the University of Tennessee, Knoxville policies, procedures, and processes.

• Working knowledge of current trends and challenges in higher education.

• Proven ability to supervise staff and evaluate the work of others.

Benefits:

University of Tennessee employees are eligible for a comprehensive suite of benefits that includes:

• Generous paid leave, accruing up to 24 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing day

• Flexible work arrangements, offering a hybrid schedule to most team member

• Education benefits for employees and their dependents at UT System campuse

• Retirement and deferred compensation plans, including 401(k), 403(b), etc.

• Comprehensive medical, dental, and vision insurance plan

• Employee discounts to attractions, services, and good

The Division

The Enrollment Management (EM) division comprises more than 190 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid and Scholarships, the Center for Financial Wellness, University Registrar, Pre-college Research Excellence Programs, EM Research & Analytics, EM Communications, and EM Operations. The Division of Enrollment Management is committed to our Vision, Mission and Values. We are passionate about fulfilling our land-grant mission of accessible education and making an impact that will transform lives through the student experience.

The University of Tennessee, Knoxville is the state of Tennessee's flagship university and is classified as a Carnegie Research 1 institution. As a land-grant university and as Volunteers, serving our state and nation is key to our mission. UT enrolls over 35,000 students (more than 6000 graduate/professional students) at its Knoxville campus. Led by the example of our Chancellor's Cabinet and their Principles for Engagement, the University of Tennessee, Knoxville, builds and supports an inclusive community that provides opportunities to lead, serve and engage as Volunteers and citizens. We strive to create a welcoming community rich with diverse experiences. We seek colleagues who are committed to teamwork and have a passion for working with and serving all constituents. We especially seek candidates who have an ability to contribute in meaningful ways to the goals of the university.

The Knoxville Community: Nestled in the foothills of the Great Smoky Mountains, Knoxville has a metropolitan statistical area population of more than 850,000 people. We enjoy a dynamic culture that includes numerous theaters and museums, a vibrant and diverse music scene including a symphony orchestra and an opera company, world-class restaurants, numerous cultural festivals and an active downtown market square. Surrounded by lakes and the Tennessee River, the Knoxville area boasts wonderful year-round water activities, including boating, fishing, and swimming that make for scenic and breathtaking views of the area. Knoxville is located within easy driving distance to Asheville, Nashville, Atlanta, and the Great Smoky Mountains, and a day's drive to Memphis, Chicago and Washington D.C.

For full consideration, applicants should submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references. References will not be contacted without explicit permission of the candidate.