Associate Director, Technology Infrastructure

Department

Technology Operations Unit | The Division of Enrollment Management

Responsibilities

The Division of Enrollment Management is comprised of four distinct units: Office of Admissions , Office of the University Registrar , Office of Financial Aid , and Technology Operations. Enrollment Management's integrated services provide distinctive support throughout the students' development and progression in their academic experience - from recruitment through commencement. Through collaboration, communication, and commitment, all units within Enrollment Management achieve the highest level of student-centered service to current and prospective students and families as well as to campus partners across the University.

The Technology Operations Unit within Enrollment Management provides technology support, technology-based solutions, systems configuration, identity and data management, and analysis across the division. The unit works closely with subject matter experts in Admissions, Registrar, and Financial Aid to meet the operational and reporting needs of various stockholders across campus.

This position is responsible for assisting in the management, administrative direction, and coordination of staff and activities for the IT Security, Application Security, and Technological Infrastructure sections of the Division of Enrollment Management.

Responsible for managing all staff in the IT Security, Application Security, and Technological Infrastructure sections of the Division of Enrollment Management. Recommends and implements policies and procedures to ensure efficient and effective operation of each section. Responsible for maintaining, updating, developing, and evaluating office procedures as well as documenting processes and interactions in these sections. Makes suggestions and recommendations to leadership for the efficient operation of the sections.

Engages ITS resources where appropriate to evaluate Division of Enrollment Management needs and find effective solutions. Evaluates implementation of ITS services being used by Division of Enrollment Management to ensure goals are accomplished. ITS services may include desktop and laptop computer support, management of network infrastructure, networked file storage, document imagine, and telephone services VOIP and CENTREX.

Contributes to long-range planning. Reviews and evaluates IT resources, computing systems, software, multimedia equipment. Shares in the compilation and analysis of technological infrastructure for recommendations. Assists with acquisitions and upgrades when they are required.

Serves as backup to the Director as representative for the Division of Enrollment Management at campus functions and meetings. Serves as a member of Division of Enrollment Management leadership team.

Qualifications

Master's degree and four years of experience related to technical services; or a Bachelor's degree and six years of experience; or a high school diploma or equivalent and ten years of experience. (Note: a combination of post high school education and experience equal to ten years.)

Preferred Qualifications

• Experience and comfort working with a variety of computer software applications, databases, and student information systems.
• Experience with the principles and practices of student program planning, development, and evaluation.
• Ability to apply Admissions principles and practices to strategically align tasks and people with organizational goals and objectives.
• Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!

Learn more about our university and campuses.

Anticipated Salary Range

The anticipated starting salary for this position is commensurate with experience and education.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive too l to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Considerations

This is an A&P position.

This position requires successful completion of a criminal history background check .

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be accessed at : https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf .